Wireless Consultant Resume

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Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


Highly-motivated, competent and dedicated ‘Wireless Consultant’, seeking a senior position to use my knowledge and strong background for effective sale of a product/service and achieve monthly targets.

Summary of Skills:

  • Sound knowledge of the latest technology used in various electronic gadgets such as computers, peripherals, phones, etc. along with its salient features

  • In-depth understanding of installing hardware/software or making network arrangements using switches, routers or firewall protection at client side

  • Capable of listening to customers’ demand regarding specific product/service and give appropriate suggestions as per their budget

  • Familiar with implementing attractive schemes or discount offers at the store for increasing sales to meet the target

  • Ability to perform various duties including organizing products on the shelf and ensuring cleanliness within the store

  • Adept at answering client questions and providing detailed explanation about a product/ service

  • Expertise in providing excellent customer service to new and existing customers to maintain long term business relations

  • Possess exceptional organizational and communication skills

Work Experience:


Wireless Consultant

Verizon Electronics, Minneapolis, MN

December 2016 – Present

  • Managing the sales of various electronic gadgets, including Android or iOS devices such as smart phones, tablets, smart watch and laptops of multiple brands

  • Interacting with customers to understand their technological requirements and suggesting appropriate electronic device to individual/corporate clients

  • Performing duties related to specific software/hardware installations at the client-site, and helping to configure the setup as per the requirements

  • Attending monthly internal meetings to devise schemes or discount offers for the sale season to meet the store’s target

  • Supervising the cleaning staff of the shop and assisting in neat organization of the products on the shelf for proper display to entice the customers

  • Regularly updating knowledge about the latest introduced technologies in the world by following the product launch to understand the exact specifics

  • Inspecting the stock of different products at the store to identify shortage and making appropriate list to order it from the respective vendor

Wireless Consultant

ATN International Pvt. Ltd., Minneapolis, MN

April 2014 – November 2016

  • Handled service or technical queries related to faulty devices

  • Consulted with customers visiting the store to understand their requirements, and identified the best wireless product/service package suitable for them

  • Served as a sales representative for providing networking solutions for various components including routers, switches and other network hardware appliances

  • Provided support to the regional sales team by attending multinational client calls, and interacted with them to understand their specific technology needs

  • Regularly coordinated with other consultants for attending business expos to display the latest electronic products available within the store, and increased clients by 35%

  • Assisted in performing daily opening and closing procedures for the shop by keeping sale records, managing cash drawer

  • Handled administrative duties of the sales like completing customer contracts and warranties as well as accepting payments via card or online transfers

Entry-level Wireless Consultant (part-time)

Ensignal, Minneapolis, MN

August 2012 – March 2014

  • Interacted with customers by asking key questions in order to suggest products or services that meet their individual needs

  • Checked the stock of various electronic devices at the store, including wireless cordless phones, speakers, computer mouse, or other gadgets to maintain sufficient inventory

  • Maintained updated knowledge of various wireless products, and associate accessories to solve customer questions

    Worked under the supervisor to implement selling tactics to prospective customers for meeting monthly sales target

  • Provided demonstration of the electronic products like laptops, tablets, and smart phones to interested customers by giving detailed explanation about features

  • Greeted, welcomed customers inside the store, and directed them to the section after understanding their needs

  • Worked with the team to increase profits for the shop by 34% in the first quarter by exceeding sales goals, and provided exceptional maintenance service within guarantee period for new as well as existing customers

Education:

  • Associate’s Degree in Electronics

    University of Minnesota, Minneapolis, MN

    2012

Reference:

On request.