Warehouse Management Resume

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Career Objective:

Detail-oriented and result-focused Warehouse Manager with substantial experience in handling dispatch of products. Adept at handling stress situations and good connections with local transporters. Familiar with federal laws for warehouse safety and capable of meeting productivity targets resulting in high customer satisfaction rate.

Summary of Skills:

  • Sound understanding of using Supply Chain Management software like TECSYS EliteSeries to ensure proper delivery of the order

  • Extensive experience in shipping deliveries to complete product orders within deadline

  • Strong background in inventory control and management & production scheduling

  • Capable of supervising employees and providing training to new recruits to ensure effectiveness in tasks

  • In-depth information about quality assurance and operations management vital for production

  • Exceptional critical thinking skills and ability to find alternative solutions to problems

  • Strong communicator

Work Experience:

Warehouse Manager

XPO Logistics, Malone, NY

October 2017 – Present

  • Supervising inventory staff, maintaining equipment, and ensuring stock records are updated in time

  • Implementing automated system that permits the tracking of packaged items using RFID tags till the destination point

  • Ensuring the shipments adhere to custom requirements, and providing authorized receipts to customers

  • Organizing warehouse training program for new recruits, and introducing them about the expected norms and company policies

  • Addressing customer complaints for defective items and ensuring quick dispatch of exchange product after performing appropriate checking

  • Scheduling entire workflow process during heavy workload, and planing transport routes to ensure timely delivery of the order

Assistant Warehouse Manager

MNK Distributors, Malone, NY

May 2014 – September 2017

  • Increased productivity upto 34% by reducing delay in material input rate by accumulating sufficient stock in the inventory

  • Generated monthly KPI reports including daily production, packaged products per hour, dispatched items in the day, and daily cycle numbers to determine efficiency of the plant

  • Managed 10+ warehouse associates in 5 different departments of the workshop, and coordinated the activities to prepare right transportation schedules

  • Oversaw standardization of the packaging process that reduced waste by 45%, and increased cycle time boosting efficiency

  • Improved pickup, shipping quality by tracking transport vehicles, and delivery employees to become reliable performers in terms of quality, productivity and service

  • Achieved an inventory record accuracy of 80% by initiating a more robust cyclic counting process for packaging of items

Shipping Supervisor

Balantine Logistics, Malone, NY

November 2012 – April 2014

  • Reviewed expenditure reports identifying areas of improvement, and connected with local truck loaders that reduced cost by 15%

  • Suggested alternative transportation option for remote orders to ensure company’s workflow and delivery remains highly efficient

  • Connected with local truck carriers and transporters to handle emergency orders, and got good customer satisfaction rate

  • Arranged for complete checking of physical condition of packages, and customary documentation for overseas orders

  • Conducted meetings with new clients to understand their requirements and informed them about the firm’s services

  • Performed routine check of company’s vehicles to ensure the emitted carbon and particulate matter was in the permissible limit

Junior Logistician

Balantine Logistics, Malone, NY

August 2011 – October 2012

  • Coordinated deliveries and shipping by establishing tracking software to determine location of truck carriers

  • Actively participated in team responsible for completing highly complex assignments to ensure on time delivery of the project as per the budget

  • Liaised between customers, brokers, and vendors to improve communication, and reduced delay in projects

  • Conducted daily rounds of the inventory store, and examined the quality of products to locate possible damages due to pests, rodents to implement pest control service as required

  • Collaborated with managers to move over 5000+ products from an inventory store to company’s alternate warehouse location in emergency situation within 10 hours

Education:

  • Bachelor’s Degree in Business Information Systems

    New York University, Malone, NY

    2010

Certifications:

  • Certified in Supply Chain Management, 2014

Reference:

On request.

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