Travel Counselor Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Looking for a post of a travel counselor in a reputed travel agency on basis of thorough grasp of the travel industry and a diploma in travel and tourism.

Summary of Qualifications:

  • Innate propensity to interact with people
  • Thorough knowledge with practical competence in the field of travel and tourism
  • Proficiency in both oral and written communication
  • Proven ability to attract customers through impressive interactions
  • Innovative bent of mind which gives a call to many novel tourism ideas
  • Proven ability in multitasking
  • Ability to deal with customer complaints and suggest ways to the agency to overcome any flaws in services and performance
  • High level proficiency in computer applications like Microsoft Word, Microsoft Excel and Microsoft Power point

Professional Experience:

First Flight Tourism Services, Detroit
April 2013 – Present
Travel Counselor

Responsibilities handled:

  • Provided counseling to customers regarding attractive and beneficial travel schemes and products
  • Advised customers regarding passport, visas, vaccinations, exchange of foreign currency, excursions in resorts etc.
  • Handled planning and execution of complicated itineraries
  • Handled orders, registrations and payments
  • Dealt patiently with complaints of customers if any and provided feedback to management for betterment of services

Bon Voyage, Detroit
February 2010 – March 2013
Travel Consultant

Responsibilities handled:

  • Booking local and international tickets and arranging for hospitality needs of customers
  • Interacting with clients and vendors to maintain strong professional relationships
  • Communicating information about itineraries and fares with clients
  • Advising customers about proper travel planning
  • Dealing with customer complaints and ensuring these are resolved amicably

Education:

  • Diploma Holder in Travel and Tourism, Michigan University

Reference:

On request.