Job description: What does a travel agent do?
Travel agents sell people the best time of the year: vacation. This means that they also have a responsible job. After all, travelers invest much money when booking, for which they have saved a long time. In this respect, the vacation demands are high, and the disappointment is great if these are not met.
Travel agents are correctly trained to ensure that such a travel disaster does not occur. They advise customers and listen very carefully to the plans and ideas associated with the holiday.
Then they put together a trip that is individually tailored to the preferences of the customer. If you wish, you can also book highlights and events such as visits to musicals or tickets for attractions typical of the country. They also take care of a rental car for their customers if necessary.
The area of responsibility for travel agents does not only include booking and putting together perfect vacation trips. Also, they develop and implement marketing measures for their company. They are also the point of contact in the event of complaints. Then they negotiate with tour operators, for example, to solve problems that have arisen. There are also trade fair visits, calculations, and administrative tasks.
Traditionally, travel agents work for travel agencies. However, many are also paid for by large tour operators. For them, they work out package deals for private and business trips. To do this, they obtain offers from airlines, hotels, and event providers and try to negotiate the best possible conditions for an inexpensive package tour. The job market for travel agents is currently balanced, and the work-life balance is mostly balanced.
Education: How do you become a travel agent?
To become a travel agent, job applicants complete a classic dual training in a training company and a vocational school, focusing on practical experience. School lessons only take place half a day, two or three days a week. The job applicants spend the rest of their time with their employer. There are no formal requirements for starting an apprenticeship as a travel agent. The command of at least one foreign language is a requirement for training as a travel agent.
The training itself lasts three years. The curriculum includes the following content:
- Customer advisory
- Commercial basics
- Dealing with customers and business partners
- Complaint management
- Handling of booking systems
- Organization of business trips
- Travel event
- Travel agency
Employer: Who is looking for travel agents
Travel agents find jobs in the following areas:
- Travel agency
- Transport and bus companies
- Reservation company
- Tour operators
Salary: How much does a travel agent make?
Wages in the range can vary considerably, and those who make the highest wages typically have spent years developing a loyal base of customers.
Map of travel agent salaries
The darker areas on the map show where travel agents earn the highest salaries across all 50 states.
- Bottom 10% Annual wages: $23,400 ($11.50/hour)
- The average Annual wages: $39,200 ($19.50/hour)
- Top 10% Annual wages: $67,300 ($32.50/hour)
Source: U.S. Bureau of Labor Statistics
Entry opportunities: The prospects for travel agents
The job market means well with travel agents. The job prospects for tourism clerks are excellent. In times of globalization, more and more professionals who understand how to organize a trip are sought after, especially in the business environment.
Application: How do travel agents score
Travel agents should mention specific hard and soft skills in their application. With these, you can significantly score:
- Completed education
- Mastery of one or more foreign languages
- Rail tourism
- Bus tourism
- Air tourism
- Foreign language correspondence
- Cost and performance accounting
- Travel law
- Complaint processing
- Ship tourism, cruises
- Payment transactions
Career: The development opportunities as a travel agent
Travel agents have a good chance on the corporate ladder to climb to the top. Most of the time, the path leads through relevant further training. For example, tourism specialists, where they primarily deepen their business skills.
Further training to become a tourism economist follows that of the tourism specialist. Here, the business know-how learned is deepened again. Also, are the subjects of tourism marketing and management of the curriculum.
Travel agent resume template
It doesn’t matter what travel industry you’re in. Your application must convince the future employer not only in terms of content but also visually. Because only if your documents leave a professional impression will you stand out from your competitors for the vacancy.
Which design is ultimately the right one naturally depends on the area in which you are applying. In modern professions, the look of your application should, of course, be a little more unusual.
Use the template on this page, for example, to create the cover letter and resume for your application in the travel industry and collect important plus points in the race for the vacancy.