Ticket Agent Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Candidate with extensive working experience in ticketing for leading companies along with thorough knowledge about travel software and adept at speaking fluently in Spanish, Italian and English, seeks to work as a ticket agent for a leading travel house.

Summary of Qualifications:

  • Rich experience of eight years as a ticket agent
  • Sociable nature that proves a great help while dealing with customers coming from different social backgrounds
  • Excellent verbal and written communication and interpersonal skills
  • Acquired practical knowledge of computer applications such as MS Word, Excel, Power Point and Outlook
  • Ability to work efficiently even in stressful environment
  • Strong trouble shooting skills
  • Clear voice and impressive appearance
  • Sound knowledge of organizational strategies and rules
  • Fluency in English, Spanish and Italian

Professional Experience:

Pleasure Travels Inc., Algoma, May 2013 – At Present
Ticket Agent

Responsibilities Include

  • Selling tickets to the clients in person as well as keeping track of the online ticket sales
  • Planning the travel route and keeping track of the ticket costs and travel schemes using online sources
  • Decoding the data printed on tickets to determine destination and marking tickets
  • Answering the queries of the passengers regarding the arrival and departure of the flights
  • Promoting and selling travel insurance policies recommended by the company
  • Answering to the online queries and queries of the customers on phone

Skyline Travels Inc., Algoma, Wisconsin, USA, April 2011 – April 2013
Ticket Agent

Responsibilities Include

  • Selling tickets in person or via online services
  • Giving information regarding to travel schemes and policies of the company
  • Raising LPO as per the tickets booked on daily basis

Educational Qualification:

Associate Degree in Public Relations, University of Wisconsin, Wisconsin, 2010

Reference:

Available upon request.