Telecommunication Operator Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


A highly skilled, talented and accomplished telecommunication operator with more five years of experience in the healthcare field want to work with your reputed organization and help callers and staff by passing on appropriate information over telephone.

Summary of Skills:

  • Experienced of operating phone system with multiple lines

  • Excellent oral and written communication skills

  • Ability to identify and solve minor problems related to phone lines

  • Experienced in answering and directing phone calls in a timely manner

  • Proficient in working on computer and maintaining daily record books

  • Possess good presentation and time-management skills

Work Experience:


Telecommunications Operator

Kinderson Healthcare, Metairie, LA

October 2015 – Present

  • Routing outgoing and incoming telephone calls through switchboards and platforms

  • Monitoring communication systems like paging system, two-way radio and switch board

  • Answering calls, transferring calls, taking messages and greeting callers

  • Monitoring alarm systems and responding quickly in case of emergencies

  • Handling and passing on packages/mails for employees and guests

  • Operating and monitoring security closed circuit television system

  • Maintaining logs of calls placed and additional information required for special projects or special projects

Telecommunication Operator

Holy Heart Hospital, Metairie, LA

February 2012 – September 2015

  • Coordinated electronic systems for outgoing and incoming telephone, page services and radio

  • Reviewed and checked telephone and paging invoices

  • Controlled radio paging systems and dispatched emergency personnel

  • Provided telecommunication support to the staff, patient, physicians and community

  • Transmitted messages to staff and physicians as per standing orders

  • Handled emergency situations by following hospital procedures

  • Assisted in the training of new telephone operators for performing related tasks

Education:

  • High School Diploma

    St. Xavier School, Metairie, LA

    2011

Reference:


On request.