Technical Support Assistant Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To acquire the position of a technical support assistant at “Tech World, Inc.,” and apply my knowledge to develop a strong and reliable technical network and support system for the organization.

Summary of Skills:

  • Strong knowledge about computer hardware and software systems
  • Fine communication and interpersonal skills
  • Skilled in analyzing, detecting, and troubleshooting problems
  • Ability to work as a team member and lead the team
  • Adept in completing the given tasks individually and contributing towards team’s success

Work Experience:

Technical Support Assistant
Ambitions IT Solutions, Inc., Hartland, WI

November 2013 – Present

  • Catering to administrative and technical needs of the organization
  • Making changes to the configuration and modifying installed systems as per the needs of the organization
  • Responsible for smooth operations of the LAN and WAN systems
  • Training new employees on using the work stations in a hassle-free and productive manner
  • Conducting safety checks, and performing tests to determine the efficiency and relevance of the technology

Technical Support Assistant

Pinnacle Finance, Inc., Hartland, WI
June 2012 – October 2013

  • Installed several software applications and hardware devices to set up a strong and efficient technical set-up for the organization
  • Upgraded the installed systems from time to time and according to needs of projects
  • Coordinated tasks with the management and identified the future network requirements
  • Responded to the employee complaints and provided technical assistance in troubleshooting errors and malfunctioning
  • Supported the HR and accounting team in updating business software

Education:

  • Bachelor’s Degree in Business Administration
    ABC College, Hartland, WI
    2010
  • Associate Degree in Hardware Engineering
    ABC College, Hartland, WI
    2012

Reference:

On request.