[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
To acquire the position of a technical support assistant at “Tech World, Inc.,” and apply my knowledge to develop a strong and reliable technical network and support system for the organization.
Summary of Skills:
- Strong knowledge about computer hardware and software systems
- Fine communication and interpersonal skills
- Skilled in analyzing, detecting, and troubleshooting problems
- Ability to work as a team member and lead the team
- Adept in completing the given tasks individually and contributing towards team’s success
Work Experience:
Technical Support Assistant
Ambitions IT Solutions, Inc., Hartland, WI
November 2013 – Present
- Catering to administrative and technical needs of the organization
- Making changes to the configuration and modifying installed systems as per the needs of the organization
- Responsible for smooth operations of the LAN and WAN systems
- Training new employees on using the work stations in a hassle-free and productive manner
- Conducting safety checks, and performing tests to determine the efficiency and relevance of the technology
Technical Support Assistant
Pinnacle Finance, Inc., Hartland, WI
June 2012 – October 2013
- Installed several software applications and hardware devices to set up a strong and efficient technical set-up for the organization
- Upgraded the installed systems from time to time and according to needs of projects
- Coordinated tasks with the management and identified the future network requirements
- Responded to the employee complaints and provided technical assistance in troubleshooting errors and malfunctioning
- Supported the HR and accounting team in updating business software
Education:
-
Bachelor’s Degree in Business Administration
ABC College, Hartland, WI
2010
-
Associate Degree in Hardware Engineering
ABC College, Hartland, WI
2012
Reference:
On request.