Technical Service Engineer Resume

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[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Well-versed in technical fundamentals, basic maintenance and technical repair of system, tools and equipment. Looking for a challenging opportunity to work as a technical service engineer in a renowned organization.

Summary of Skills:

  • Extensive knowledge of web-based software platforms, network security, and data processing techniques
  • In-depth knowledge of the concepts and interface of network, network protocols, diagnostic instrumentation, and Data Acquisition
  • Extensive knowledge of shell scripting, analysis tools, UNIX tools, and Visual Basic
  • Familiar with Oscilloscopes, SQL, MS Office Suite, and network devices
  • Ability to work in a dynamic team environment with excellent communication and organizational skills

Work Experience:

Technical Service Engineer
Idol Technologies, Minneapolis, MN
October 2014 – Present

  • Analyzing and investigating defective products and providing recommendations for improvement
  • Handling fleet upgrade projects as well as preparing reports of the project
  • Providing technical guidance to technical staff in designing and testing of products
  • Testing products and preparing technical guideline document for end users
  • Replacing products as well as performing testing to ensure feasibility of the product
  • Performing root cause analysis as well as installing and configuring systems at customer site

Junior Technical Service Engineer
Hologic Technologies, Minneapolis, MN
February 2012 – September 2014

  • Provided technical support at customer site as well as training to employees
  • Assisted service engineers in developing testing plans to provide the best solutions
  • Developed technical performance metrics and performed quarterly review process
  • Replaced machine parts and optimized machine performance by implementing effective deployment procedures
  • Installed machines and identified issues if any
  • Prepared technical summary report and investigation report and updated the same for review from senior engineers

Education:

  • Bachelor’s Degree in Computer Science
    ABC University, Minneapolis, MN
    2011

Reference:

On request.