Technical Management Resume

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Career Objective:

Highly-skilled and resourceful Technical Manager with 6+ years of experience. Capable of supervising software projects and completing them in budget with maximum client satisfaction rate. Certified professional adept at coordinating diverse teams to meet goals using excellent organizational, and communication skills.

Summary of Skills:

  • Expertise in different programming languages – JAVA, Python, JSP, PHP, XML, MySQL, and Ruby on Rails

  • Adept at requirements gathering, resource planning, and delegation of tasks to team for timely completion of projects

  • Capable of scheduling process improvements to increase product efficiency, and get high customer satisfaction

  • Proficient in adapting agile technology, and familiar with SCRUM management technique

  • Familiar with scalability planning, network management, and creating accurate technical documentation

  • Capable of taking sound decisions under pressure situations

  • Flexible and ability to work for extended hours

  • Good interpersonal and communication skills with strong leadership qualities

Work Experience:

Senior Technical Manager

CushMan Incorporation Pvt Ltd., New York, NY

September 2017 – Present

  • Communicating and working directly with clients to improve their current services, and recommending new features to increase website visibility

  • Researching popular trends in the industry and adding extra features to client websites boosting traffic by 31%, and sales by 56%

  • Working closely with the project managers and various teams during different phases of product development life cycle to oversee the final product is as per client’s requirements

  • Delegating technical responsibilities to the team leaders and monitoring the progress of projects for timely delivery

  • Reporting progress and modifications in schedules to clients, and providing heads-up if delivery is extending

  • Conducting interviews and hiring talented candidates as needed as well as providing preliminary training

Technical Manager

UniTek Technologies, New York, NY

July 2015 – August 2017

  • Provided support development and software quality assurance to ensure product stability, and optimal satisfaction for end users

  • Developed an automated bug tracking module and tested its functionality on small modules to ensure proper working of the system

  • Delegated tasks to team members after explaining client requirements, and assigned duties as per their area of expertise

  • Planned and scheduled product modifications or upgrades to software after performing cost estimates as per client’s budget

  • Collected client feedback after deployment of product, and ensured long-term relationship with them by offering free maintenance for one year

Assistant Technical Manager

UniTek Technologies, New York, NY

September 2014 – June 2015

  • Developed database initialization and complex messaging process between level 2 and level 3 protocol stacks using IVR technology

  • Assisted in deployment of cloud based services for 30+ projects through planning, execution and delivery of the system to respective client

  • Coordinated with the developer team to help retrieval of sensitive information from hackers and installed security software to protect company’s data

  • Led various teams to build responsive and amazing websites for popular companies in the world like Coco-cola, Dove and Nutella

  • Collaborated with the agile team to assist in building products based on .NET technology using extensive experience to handle tricky requirements

  • Supervised team activities by helping to balance project timelines and client commitments by working in a fast paced environment

Senior Technical Developer

UniTek Technologies, New York, NY

June 2011 – August 2014

  • Understood client requirements and developed initial outline for the websites to get approval before proceeding to development

  • Debugged 1000+ lines of code per module to identify bugs and removed errors from the program

  • Adopted agile methods to code complex modules in Python by providing database connectivity with MongoDB

  • Provided detailed explanation on software functionality after deploying the product on client side after performing different types of testing

  • Coordinated with developer team to program for long pending projects and completed all work in record 45 days by working overtime

  • Developed static as well as dynamic websites for e-commerce and retail clients to assist in business growth

Education:


  • Masters in Business Administration

    New York University, New York, NY

    2010

  • Bachelor’s Degree in Computer Science

    New York University, New York, NY

    2008

Certifications:


  • Project Management Professional, 2013

    Microsoft Certified Technology Specialist, 2012

    Microsoft Certified Professional Developer, 2011

Reference:


On request.

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