Store Manager Resume

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Career Objective:

Diligent, creative, and professional Store Manager with 5+ years of experience in handling entire general operations of retail stores from hiring to training staff, budgetting, vendor negotiation, and sales. Expert in delivering exceptional customer service, motivating staff, creating attractive merchandise displays, and meeting company goals and objectives. Proven abilities in maximizing sales and financial outputs for stores, and fostering a result-driven store environment.

Summary of Skills

  • Strong managerial, sales, and personnel management skills
  • Experienced in negotiating with vendors, marketing and advertising retail stores

  • Sound knowledge of payroll administration, booking, and seasonal goods

  • Excellent communication, organizational, and computer skills

  • Ability to climb up and down a laddar, kneel, bend, lift, push, and pull 50 pounds

  • Skilled in using forklift to stack merchandise in the warehouse

  • Excellent knowledge of using customized inventory management software

  • Ability to motivate staff, drive sales, and develop healthy relationships with customers

  • Flexible to work on weekends and holidays and double up as a cashier

Work Experience

Store Manager

Shopper’s Delight, Albuquerque, NM

February 2019 – Present

  • Managing hiring and training of staff and payroll administration
  • Preparing shifts schedules for employees, prioritizing workload, and delegating tasks to staff members

  • Ensuring customers are provided with a clean and safe environment for shopping

  • Ensuring racks and shelves are well stocked and the entire sales floor is under surveillance

  • Promoting and advertising store to nearby and far away areas through digital and print media

  • Motivating the sales team to increase the revenue of the store by selling maximum products

  • Reviewing market trends and submitting requisitions to the general operation for purchase of seasonal goods

Store Manager

Super Retail Store, Albuquerque, NM

July 2016 – January 2019

  • Scheduled, trained, and supervised employees and floor managers
  • Negotiated with vendors on quantity, quality, and delivery schedules for merchandise

  • Coordinated with the warehouse manager and ensured adequate stock of running items

  • Used inventory management system to keep record of goods purchased, sold, on displays, and to be ordered

  • Assisted account manager in preparing budgets, and provided support to the management in meeting goals of the store

  • Planned and implemented attractive schemes for customers and improved sales of the store by 30%

  • Handled customer complaints in a friendly manner and provided them refund by giving them replacement or offering discount on other products

  • Created new approaches for selling goods and maximized profit percentage of the store by 45%

Store Manager

Pigeon Retail Store, Albuquerque, NM

March 2014 – June 2016

  • Set sales targets for the sales team and provided all the support and motivation to achieve them
  • Successfully crossed monthly sales target by 30% and added 60 millions dollars to the store’s revenue

  • Planned and organized sales events that attracted thousands of customers and generated $225,000 in direct sales

  • Evaluated performance of the team and recommended promotions of deserving members

  • Kept updated with the latest trends and stocked merchandise according to the season

  • Increased stocks of trending products and ensured the store made decent profits during festival season

  • Made attractive displays of merchandise that pulled customers into the store and made them purchase items

Education

  • Bachelor’s Degree in Business Administration

    ABC University, Albuquerque, NM

    2012

  • Diploma In Retail Store Management

    ABC University, Albuquerque, NM

    2014

Reference

On request.