Server Support Resume

[First Name] [Last Name]

Contact Address: [street] [Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To work as a senior server support executive and help clients in fulfilling their requirements of enterprise server and tackling other problems related to the server.

Technical and Personal Skills:

  • Experience of working on the most advanced Proxy Servers, FTP Servers, Web Servers, Mail Servers, Application Servers, etc.
  • Dedicated to provide excellent customer service with client satisfaction as top priority
  • Excellent skills of multitasking and problem solving in a prompt manner
  • Excellent organizational and communication skills that allow me to facilitate a smooth flow of work and information
  • Can work independently and as a part of the team as well

Work Experience:

Server Support Executive at Mellon InfoTech, Austin
Employed since June 2012 – Present

Primary work responsibilities:

  • Train the employees and assist them in using the mail or web server
  • Resolve any technical and functional errors and restore any information or data lost in the process
  • Upgrade firewall and manage exceptions, administer other functions of web and mail server to ensure maximum safety of database
  • Create and manage e-mail clients and retrieve corrupt files from e-mail attachments
  • Manage other server activities

Server Support Executive at Weston InfoTech, Austin
Employed from January 2010 – May 2012

Primary work responsibilities:

  • Configured, installed, maintained and upgraded e-mail, web and FTP server
  • Ensured security of e-mail and web server
  • Assisted in the installation of applications and hardware
  • Provided technical assistance for the computer systems and other peripherals
  • Performed all other duties as assigned

Academic Qualifications and Certifications:

Master’s Degree in Information Technology Management, 2009
Texas Technical University

Bachelor’s Degree in Information Technology Management, 2007
Texas Technical University

References:

Will be provided on request.

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