Sample Manager Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Accomplished Retail Manager with over 7+ years of experience in the industry. Ability to lead team members and motivate them to increase brand recognition and get sales exceeding target revenue. Multi-lingual professional with good problem-solving attitude and capable of implementing new strategies.

Summary of Skills:

  • Extensive experience in implementing targeted brand awareness advertisement campaigns

  • Comprehensive and strong background in different retail operations – merchandising, sales, inventory management and customer service

  • Ability to prepare research reports and implement product development plans

  • Capable of paying attention to the smallest detail – in-store logistics and inventory

  • Expertise in handling expenses and account management

  • Excellent negotiation and communication skills

  • Good English, French, and German communication skills

Work Experience:

Senior Retail Manager

Abercrombie & Fitch, Los Angeles, CA

September 2016 – Present

  • Managing 3 branches of the store in city and making continuous improvements for customer satisfaction

  • Designing monthly floor plans to provide aesthetic look for displayed store merchandise

  • Preparing quarterly reports on popular stocks and maintaining required inventory

  • Managing customer service, complaint resolution and financial budget for the stores

  • Consecutively increasing sales by 15% since mid 2014

  • Providing training to new store managers on handling day-to-day activities

Retail Manager

Abercrombie & Fitch, Los Angeles, CA

June 2014 – August 2016

  • Assisted in increasing quarterly sales by 40% and increased sales revenue by 50%

  • Followed standard operating procedures to ensure store merchandise and delivery packages were handled efficiently and professionally

  • Launched seasonal sales campaigns and motivated team to re-stock and decorate store floor in less than 24 hours

  • Composed branch budget and hired new employees to meet the demands of growing customer base

  • Directed team to collective efforts and won the best retail store award in the area

Assistant Retail Manager

Sims Pharmaceutical Stores, Oakland, CA

August 2012 – May 2014

  • Supported deployment activities for different medical stores by supervising distribution of packages

  • Initiated a multi-unit cross functional environment to speed up work process by 14%

  • Coordinated with multi-specialty hospitals and private doctors to discuss about new drugs, injections and medicines

  • Understood customer feedback and provided possible suggestions to overcome challenges in monthly meetings

  • Collaborated with labs to increase client base

Retail Manager – Trainee

H&M Pvt Ltd., Los Angeles, CA

July 2010 – July 2012

  • Handled customers’ complaints on a daily basis and reduced the frequency by streamlining processes

  • Maintained report on the stock available in different departments and prepared a list of clothing, accessories and other products to be reordered

  • Assisted customers in selecting the product and gave recommendations by telling them about discount offers

  • Prepared a report on customer complaints according to brands

  • Selected for retail management training program from a group of 10 trainees

Training:


  • Completed 12-week retail management training program and professional courses provided by the top management companies


Awards:

  • Rising Star Award, 2013

    Performer of the Year, 2014

    Best Retail Contributor of the Year, 2016

Affiliations:


  • American Society of Managers – Member since 2013

    Secretary of National Society of Retail Managers – Member since 2015

Education:


  • Associate Degree in Business Administrations & Marketing

    California State University, Los Angeles, CA

    2009

Reference:


On request.

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