Sales Employee Relation Manager Resume

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Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Seeking a mid-level or management Human Resource position with a focus on employee relations. Willing to travel and also interested in contract opportunities. I have an excellent performance record as will be evidenced by my professional references.

RELOCATE

DC MD VA

Professional Experience

Human Resources Manager

National Committee to Preserve Social Security and Medicare 2/2003-Present
Responsible for the development, implementation and management of all human resources functions within the organization including employment law, employee relations, performance management, policy and program, compensation and benefits administration, recruitment, training and development; operate as a strategic partner within the organization’s leadership to optimize the use of human capital

  • Within first year of employment successfully completed the revision of position descriptions, compensation structure and performance management system
  • Developed and implemented a successful organization-wide training plan

Employee Relations Manager

IBM (formerly PricewaterhouseCoopers LLP) 11/00-2/03

Provide consulting expertise to approximately 1000 staff; advise partners, management and staff on all employee relations issues including EEO law and firm policies/practices; review and analyze trends to develop or refine diversity, work-life, or other HR programs; develop and implement training on HR related subjects (employment law, diversity, management practices, etc.); advise partners and management on adverse actions; conduct adverse impact analyses; investigate EEO concerns; make recommendations and implement solutions based on issues investigation process, attend unemployment hearings, prepare summary report of employee relations issues, supervise Employee Relations Specialist

  • Selected as one of four Employee Relations Managers across the US to re-engineer HR processes and streamline the HR function to improve profitability (developed process maps, organizational charts and job descriptions, HR database and content)
  • Selected as a professional coach within the HR community
  • Ranked as a top performer in HR department for fiscal year 2001 and 2002

Resource Manager

PricewaterhouseCoopers LLP 11/99-11/00

Deployed consultants on national or international assignments to maximized staff utilization; provided utilization updates to partnership, counseled staff and leadership on general concerns; supported leadership during annual performance evaluation process; aided in staff retention, provided career guidance to staff.

  • Effectively resolved business challenges by partnering with staff and management on HR concerns
  • Recognized by clients for providing exceptional HR services
  • Increased staff utilization via effective deployment practices

Human Resource Manager 8/95-6/99

Target Corporation

Lead team of HR Assistants; managed employee relations and employment law concerns; administered coaching and corrective action program; developed and implemented staffing plans, coordinated training, scheduling, and payroll for over 250 employees; conducted salary surveys; managed expenses; administered benefits; developed recognition programs; implemented recruiting strategies for professional applicants and conducted Inventory Battery Testing

  • Implemented results-oriented action plan to reduce turnover from 150% to 75% in six months
  • Received district-wide recognition from 8 store locations and District Management for outstanding contributions (1998)
  • Selected to serve on District Assessment Team to ensure operational excellence via process improvement initiatives
  • Promoted & transferred from mid-volume to high-volume store within two years of service
  • Coordinated record-breaking 1998 United Way Campaign; raised $11,000

Interim Positions Held

Human Resource Director, Urban Land Institute, Washington DC 1998
Employee and Labor Relations Specialist, Washington Hospital Center, Washington, DC 1998

Human Resource Intern 1/94-9/94

The Ohio Department of Transportation

Pre-screened applicants for intern positions, processed employment verifications
Conducted surveys to report status of EEO compliance. Maintained and updated employment records

Education, Training, and Certifications

Professional Human Resources (PHR) Certification

Speaking on Your Feet

Keybridge Foundation Mediation Training Completion

How to Conduct an Investigation

The Coaching Advantage education

B.S.B.A. in Human Resource Management, THE OHIO STATE UNIVERSITY 8/95

Deans List 1995, Active in University Mentoring Program and Choir

Awarded various scholarships for academic excellence

Awarded five scholarships from various community/professional organizations

(for academic achievement and community involvement)

Professional Memberships

Society for Human Resource Management

Human Resource Association of the National Capitol Area (HRA-NCA)

World at Work