Sales Administrator Resume

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Career Objective:

Highly talented, organized, and professional Sales Administrator with 7+ years of experience in providing technical, administrative, financial, and communication support to the sales team. Outstanding knack in processing sales orders, billings, and ensuring timely delivery of goods to customers. Proficient in coordinating between the sales team and customers, scheduling appointments, renewing old and drafting new contracts, and negotiating with customers on behalf of the sales team. Proven abilities in serving as a first point of contact and building rapport with customers.

Summary of Skills

  • Excellent knowledge of sales process and data entry skills
  • Superb organizational, coordination, and time-management skills

  • Experienced in resolving customer disputes, and processing of sales orders and contracts

  • Ability to prioritize and handle multiple tasks at one go

  • Strong attention to detail, accuracy, and communication skills

  • Self-motivated, positive attitude, and pro-active

  • Detail-oriented with strong analytical, and customer service skills

Work Experience

Sales Administrator

Prime Materials Corporation, Westerville, OH

October 2018 – Present

  • Maintaining complete and accurate database of existing and prospective customers
  • Collecting data from salesperson and processing paperwork for making the ground for delivery of goods

  • Communicating and coordinating with customers and the sales team for the processing or orders, renewal of old contracts, and drafting of new ones

  • Organizing, and reviewing sales data and preparing reports for the sales manager’s approval

  • Contacting and obtaining missing information from customers and resolving any disputes related to invoices

  • Scheduling appointments and fixing date, time, and venue for meeting between customers and salesperson

  • Liaising with the logistics and sales department in order to deliver goods to customers in time

  • Gathering and communicating important feedback on products from customers to the respective teams

Sales Administrator

Credible Company, Westerville, OH

August 2015 – September 2018

  • Provided technical, financial, and communication support to the sales team
  • Collaborated with the account team and assisting in collecting sales data for billing

  • Followed-up with the clients for outstanding invoices and performed several tasks for bringing projects into action

  • Drafted, and corrected contracts, sales, and customer records for present and future reference

  • Drafted emails, letters, handled phone calls and answered queries from customers

  • Contributed all efforts and resolved customer disputes in a friendly manner to ensure customers are retained for the company

  • Provided necessary support to the sales team for meeting sales targets

Sales Administrator

ABC Group, Westerville, OH

November 2012 – July 2015

  • Performed data entry related to customer information, sales orders, and contracts
  • Collected and communicated customers’ feedback to the sales department, and monitored sales progress

  • Coordinated with customers and prepared settlement documents by verifying the accuracy of sales contracts

  • Coordinated with the account department and ensured accuracy in pricing of goods sold to customers and billing amount

  • Prepared sales contract for new and existing customers and kept records of the same

  • Organized sales orders and other paperwork by filing them in systematic order both manually and electronically

  • Prepared and submitted sales figures to the senior sales managers

Education

  • High School Diploma

    St. Xavier High School, Westerville, OH

    2010

  • Diploma in Computer Application

    ABC Technical Institute, Westerville, OH

    2012

Reference

On request.