Revenue Management Resume

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Career Objective:

Certified and experienced Revenue Manager with comprehensive knowledge of pricing, analysis on competitors marketing style, revenue management principles of hospitality industry. Expertise in sales & catering systems like Delphi, PMS to decide strategies for achieving revenue goals. Team player, good communicator with ability to work under pressure and excellent time management skills.

Summary of Skills:

  • Adept at analyzing hotel industry trends, and tracking lodging rates, and services offered by competitors

  • Sound knowledge of budgeting, and cost control to decide the room inventory as per the rates and types of amenities offered

  • Capable of working closely with the sales department, and online booking channel representatives to ensure maximum performance on all channels

  • Ability to document reports using critical analysis on short and long-term decisions, and highlight effect on overall revenue goals

  • In-depth information of staff management, and revenue management strategies

  • Adept at exceeding daily, monthly, and annual fiscal targets

  • Familiar with LMS, Delphi or PMS system to coordinate pricing, and ensuring utilization of tools to maximize profitability

  • Excellent organizational and communication skills

Work Experience:

Senior Revenue Manager

Red Roof Inn, Warwick, NY

June 2017 – Present

  • Managing all aspects of competitors including pricing, room inventory, distribution channels, segmentation mix, and acceptance or denial of room booking

  • Monitoring competitor pricing for all revenue generating departments, and understanding the changing dynamics of the local area to determine inns pricing, and marketing strategies

  • Analyzing customer feedback to prepare weekly inn reports, and communicating potential opportunities to the Inn management or regional heads

  • Maximizing revenue of the inn by implementing PMS system that helped in inventory control system, and room maintenance

  • Assisting with pricing rates, and yield decisions across all market segments on the basis of forecast reports

  • Recruiting, training and retaining discreet and honest workers by devising attractive incentive packages

Revenue Manager

Omni Hotels, Warwick, NY

August 2015 – May 2017

  • Updated pricing structures for rooms as well as services offered

  • Promoted the facility on both paid and free online and offline portals

  • Optimized RevPAR by analyzing customer demands, and implementing required services in different suites

  • Coordinated and worked with directors of hotel, general manager, and overall team to establish new strategies to increase revenue in terms of both room, and catering service

  • Actively participated in team meetings concerning the budget and business plans for Food and Beverage department, including catering, event management programs

  • Contributed to the success of the hotel by participating weekly meetings, and increasing sales by 44%

  • Collaborated with regional director of revenue management to implement revenue management programs, and new initiatives at the hotel that increased client base by 31%

Assistant Revenue Manager

Vail Resorts, Warwick, NY

October 2013 – July 2015

  • Tracked suite rates of competitors, and assisted revenue managers to set up the right price for the resort rooms

  • Maintained integrity of the Delphi system for the resort property to include all quarterly maintenance reports

  • Generated daily booking report, and weekly dashboard report to determine new promotional strategies for influencing potential customers

  • Coordinated with staff and co-workers to maintain confidentiality, and security of the specified resort information, correspondence, reports, and files

  • Played the role of inventory, restriction, and connectivity expert to assist in various revenue management functions

  • Developed strong understanding of sales processes for individual or group clients, and offered the best suite as per the need

Education:

  • Master’s in Hospitality Administration

    Columbia University, Washingtonville, NY

    2012

  • Bachelor’s Degree in Accounting

    Columbia University, Washingtonville, NY

    2010

Certifications:

  • Certificate in Revenue Management (Hospitality), 2013

Reference:


On request.

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