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Career Objective:
Certified and experienced Revenue Manager with comprehensive knowledge of pricing, analysis on competitors marketing style, revenue management principles of hospitality industry. Expertise in sales & catering systems like Delphi, PMS to decide strategies for achieving revenue goals. Team player, good communicator with ability to work under pressure and excellent time management skills.
Summary of Skills:
- Adept at analyzing hotel industry trends, and tracking lodging rates, and services offered by competitors
- Sound knowledge of budgeting, and cost control to decide the room inventory as per the rates and types of amenities offered
- Capable of working closely with the sales department, and online booking channel representatives to ensure maximum performance on all channels
- Ability to document reports using critical analysis on short and long-term decisions, and highlight effect on overall revenue goals
- In-depth information of staff management, and revenue management strategies
- Adept at exceeding daily, monthly, and annual fiscal targets
- Familiar with LMS, Delphi or PMS system to coordinate pricing, and ensuring utilization of tools to maximize profitability
- Excellent organizational and communication skills
Work Experience:
Senior Revenue Manager
Red Roof Inn, Warwick, NY
June 2017 – Present
- Managing all aspects of competitors including pricing, room inventory, distribution channels, segmentation mix, and acceptance or denial of room booking
- Monitoring competitor pricing for all revenue generating departments, and understanding the changing dynamics of the local area to determine inns pricing, and marketing strategies
- Analyzing customer feedback to prepare weekly inn reports, and communicating potential opportunities to the Inn management or regional heads
- Maximizing revenue of the inn by implementing PMS system that helped in inventory control system, and room maintenance
- Assisting with pricing rates, and yield decisions across all market segments on the basis of forecast reports
- Recruiting, training and retaining discreet and honest workers by devising attractive incentive packages
Revenue Manager
Omni Hotels, Warwick, NY
August 2015 – May 2017
- Updated pricing structures for rooms as well as services offered
- Promoted the facility on both paid and free online and offline portals
- Optimized RevPAR by analyzing customer demands, and implementing required services in different suites
- Coordinated and worked with directors of hotel, general manager, and overall team to establish new strategies to increase revenue in terms of both room, and catering service
- Actively participated in team meetings concerning the budget and business plans for Food and Beverage department, including catering, event management programs
- Contributed to the success of the hotel by participating weekly meetings, and increasing sales by 44%
- Collaborated with regional director of revenue management to implement revenue management programs, and new initiatives at the hotel that increased client base by 31%
Assistant Revenue Manager
Vail Resorts, Warwick, NY
October 2013 – July 2015
- Tracked suite rates of competitors, and assisted revenue managers to set up the right price for the resort rooms
- Maintained integrity of the Delphi system for the resort property to include all quarterly maintenance reports
- Generated daily booking report, and weekly dashboard report to determine new promotional strategies for influencing potential customers
- Coordinated with staff and co-workers to maintain confidentiality, and security of the specified resort information, correspondence, reports, and files
- Played the role of inventory, restriction, and connectivity expert to assist in various revenue management functions
- Developed strong understanding of sales processes for individual or group clients, and offered the best suite as per the need
Education:
- Master’s in Hospitality Administration
Columbia University, Washingtonville, NY
2012
- Bachelor’s Degree in Accounting
Columbia University, Washingtonville, NY
2010
Certifications:
- Certificate in Revenue Management (Hospitality), 2013
Reference:
On request.
