[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
An experienced retail sales professional with impressive track record is looking for a Retail Sales Associate position to contribute in the sales and revenue of your reputed store.
Summary of Skills:
- Strong understanding of customer service processes and principles
- Experienced in handling all types of customers at retail stores
- Skilled in understanding and presenting customers’ needs
- Excellent knowledge of features and usage of a vast consumer products
- Ability to build and maintain positive relationship with customers
- Skilled in working on computer, taking stock, and preparing sales reports
Work Experience:
Sales Associate
Rose & Brown Shop, Walnut Creek, CA
October 2015 – Present
- Greeting customers, listening to their needs, and assisting them in their purchase
- Opening and closing cash registers and encashing coupons, and vouchers
- Watching consumer trends and recommending stocking of particular items
- Demonstrating functions of items and explaining warranty and return policies
- Watching shelves and displaying goods on empty ones
- Maintaining hygiene and cleanliness of the store and providing excellent customer service
Trainee Sales Associate
Sarah & Michell Shop, Walnut Creek, CA
February 2012 – September 2015
- Offered warm welcome and advice to customers listening patiently to their needs
- Assisted customers in returning items under warranty period
- Inspected goods and sorted out broken items for return to the suppliers
- Checked expiry dates of all products before placing them on shelves
- Suggested in stocking running seasonal products and helped increase sales
- Maintained records of daily sales and consolidated it with the purchase book at the end of the month
Education:
- High School Diploma
St. Xavier’s School, Walnut Creek, CA
2011
Reference:
On request.