Retail Executive Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Looking for an “Assistant Manager” job with “Zap Departmental Store,” to handle customer relationship management functions and assist seniors in the overall management of the store.

Summary of Skills:

  • Working experience of handling retail operations
  • Strong verbal and written communication skills
  • Proven abilities to drive sales results and supervise employees
  • Excellent management, organizational, and leadership skills
  • Outstanding analytical, problem-solving, and motivating skills
  • Ability to work in any shifts, weekends, and on holidays

Work Experience:

Retail Lead Associate

The Best Shop, Milwaukee, WI

October 2015 – Present

  • Planning, assisting, and meeting store sale goals
  • Handling irate customers and resolving their problems diplomatically
  • Planning and initiating schemes and offers for customers negotiating on prices with manufacturers
  • Tracking, monitoring, and presenting weekly and monthly sales data
  • Ensuring all associates are providing best shopping experience to customers
  • Demonstrating products to customers, explaining benefits, and convincing them for purchase

Retail Associate

Famous Store, Milwaukee, WI

February 2012 – September 2015

  • Assisted in HR practices, customer relationship management, and Audit compliance processes
  • Handled security concerns and inventory management
  • Assisted sales associate in handling major customer service issues
  • Provided creative ideas for display and attracted customers for purchase
  • Negotiated with suppliers and planned delivery schedules
  • Kept track of change in customers taste and needs and made purchase plans

Education:

  • Bachelor’s Degree in Retail Management

    ABC University, Milwaukee, WI

    2012

Reference:

On request.