Retail Banking Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To work as a Customer Service Representative with “Flora Bank,” to deliver a high-quality professional and personalized customer service to corporate and privileged customers.

Summary of Skills:

  • Experience of retail banking and interacting with high-profile customers

  • Proficiency in written and verbal English language

  • Familiar with banking products offered by large banks

  • Excellent leadership, analytical, and teamworking skills

  • Strong numerical and leadership skills

  • Adept with local banking practices and state and federal banking rules

Work Experience:

Customer Service Representative

Outland Bank, SA48 2BZ

October 2015 – Present

  • Delivering professional and personalized customer service to corporate and individuals

  • Understanding the needs of customers and advising appropriate products

  • Calculating and providing accurate information to customers on returns against investment

  • Handling escalation and documenting entire procedures

  • Assisting customers in applying for loans for personal and business purpose

  • Seeking and capitalizing on referrals from customers and contributing in Bank’s revenue

Customer Service Representative

Wide Shore Bank, SA48 2BZ

February 2012 – September 2015

  • Provided personalized services to privileged customers and corporate sectors

  • Established professional client relationships and sold them banking products

  • Assisted in administration of bank and completed transactions in real time

  • Kept and maintained work area neat and clean throughout employment tenure

  • Assessed and evaluated financial circumstances and promoted bank’s services

  • Authorized and reviewed overdrafts and loans


  • High School Diploma

    St. Jude School, SA48 2BZ



On request.

See Also

Banking Sales Resume