Retail Assistant Manager Resume

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[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

A retail assistant manager position where my sales, administration, and customer service skills will help the retail outlet in becoming customers’ most favorite place to shop for daily needs.

Summary of Skills:

  • Excellent customer service skills

  • Highly energetic person with ability to motivate staff to work towards achieving common goals

  • Impressive quality in putting thoughts clearly and in a succinct manner both in writing and orally

  • Sound knowledge of retail industry and its operations

  • Experienced in handling store operations independently, and in the absence of the manager

  • Impressive management and interpersonal skills

  • Skilled in training and performance evaluation

  • Impressive computer and conflict resolving skills

Work Experience:

Assistant Retail Manager

Fairy Department Store, Tulsa, OK

2011 – present

  • Responsible for helping in merchandising

  • Direct and delegate tasks to employees

  • Supervise staff demeanor when approaching customers

  • Train employees on safety, security, personal hygiene, and customer service

  • Prepare daily sales report and take stock

  • Draft and manage budget in procuring items for the store

  • Check items displayed on shelves for proper coding and expiry date

  • Make the display attractive to impress customers

  • Assist managers in drafting of purchase order and price negotiation with suppliers

  • Coordinate with freelance writers for newsletter articles

  • Submit invoices and other documents to the accounts department for processing

Assistant Retail Manager

Trendy Store, Tulsa, OK

2009 – 2011

  • Ensured the store is adequately stocked, well cleaned and organized

  • Trained several employees on how to provide customer service

  • Prepared shift routine for employees and ensured that the store has a sufficient staff

  • Coordinated with local newspapers and advertisement agencies for job advertising

  • Hired, fired and trained employees

  • Took regular inventory items in the store

  • Ordered stock and ensured customers do not return empty-handed

  • Reconciled cash, debit and credit receipts

  • Submitted daily reports on store operations to the store manager and assumed his role when he is away

  • Helped customer find products in the store

Education:

Bachelor’s Degree in Business Administration

University of Tulsa, Tulsa, OK

2008

References:

Available upon request.