Restaurant Manager Resume

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Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Enthusiatic and organized Restaurant Manager looking forward to obtaining an opportunity at ‘Baymont Inn and Suites’ where I can use my extensive background and marketing skills to get maximum customer satisfaction with an exceptional dining experience, and increase restaurant revenues.

Summary of Skills:

  • Proficient in bookkeeping, maintaining statistical/financial records, and preparing inventory list

  • Capable of supervising staff for maintaining consistency in food quality

  • Expertise in training new employees regarding hospitality skills, restaurant cleanliness, and effective customer service

  • Adept at managing crowd on weekends, and ensure prompt service with quality food items

  • In-depth information about managing food and beverages stock, and ordering supplies at right time to avoid last minute shortage

  • Sound knowledge of marketing techniques to promote business on weekend, and ability to introduce attractive offers for holiday/ festival season

  • Excellent organizational, time-management and communication skills

Work Experience:

Restaurant Manager

ABC Motel, Michigan City, IN

February 2016 – Present

  • Implementing a quick delivery system for online orders which increased sales by 23% in the first quarter of 2016

  • Deploying food court’s incentive performance plan that motivated employees to provide optimal services increasing revenue by $40K

  • Organizing food carnivals events in the hotel to promote local cuisine, home chefs to showcase their talents

  • Initiating micro events like popular monthly chef tasting concert with limited audience seats increasing net profit by 12%

  • Documenting chef seminars, and uploading events offering special menu on social media pages to attract customers

  • Regularly checking the quality of groceries and ingredients used in the preparation of various cuisines decreasing customer complaints to 4%

Assistant Restaurant Manager

ABC Motel, Michigan City, IN

October 2014 – January 2016

  • Hired, trained, and provided training to 50+ staff member team to meet the expectations of corporate clients, and family functions in cleanliness, cuisine, and ambiance

  • Initiated special food events on festivals, and introduced 2 new dishes at each gathering increasing the number of food bloggers and wine tasters at the event by 14%

  • Coordinated with local TV channels to start a food show on the weekly special dish offered at the motel growing curiosity by 21%

  • Collaborated with event management team to supply catering orders to corporate events, international guest conferences, and special occasions like birthdays, weddings

  • Increased footfall for the restaurant during weekdays and weekends by using aggressive local marketing campaigns

  • Trained new recruits with hospitality principles, steps of service that increased guest check average and regular client counts

  • Collected customer feedback from each person to ensure satisfaction from initial greeting, flooring to cuisine experience

Assistant Restaurant Manager

Red Roof Inn, Michigan City, Indiana

July 2012 – September 2014

  • Conducted regular audits for the store section to review inventory stock, and prepared a list of groceries required per week

  • Greeted and welcomed guests to the restaurant and ensured their treatment with good hospitality to give them a rich experience

  • Recommended first-time visitors with special signature dishes served at the restaurant and collected their feedback

  • Invited food bloggers to try different cuisines at the hotel to popularize the menu in locals, and gained positive reviews on the blogs increasing customer rate by 35% over weekends

  • Navigated in different areas of the restaurant to check the cleanliness in the premises and monitored the staff behavior

  • Addressed complaints and doubts from customers to provide them with alternative dishes free of charge if it was the staff’s fault

  • Supervised the dining area to ensure prompt service of orders, and checked children below 18 do not get entry in permit rooms

Education:


  • Bachelor of Science in Hospitality Management

    Indiana University, Bloomington, IN

    2011

Certifications:

  • Certification in Customer Service Training and Restaurant Inventory Management, 2014

    Professional Certification in Hotel Management, 2013

    Certified Food Manager , 2012

Reference:

On request.