Reservation Sales Agent Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

A commerce graduate with excellent salesmanship abilities and comprehensive experience in handling reservations at major call centers, intends to work as a reservation agent for a reputed organization.

Summary of Qualifications:

  • Rich experience of working in a call center as a Customer Care Executive which will prove handy in this job
  • Excellent salesmanship with the ability to meet and even surpass the set targets
  • Efficiency in multi tasking and ability to work competently even in fast paced environment
  • Proven ability to process credit card and cash payments
  • Acquired proficiency in verbal and written communication and business skills
  • Ability to handle miscellaneous charge orders, vouchers and business, personal and traveler’s cheque payment
  • Extensive knowledge of procedures involved in reservation sales
  • Good computational skills with profound ability to operate MS Office applications
  • Acquired ability to operate a 10-key machine
  • Calm and composed by nature which helps while working in stressful conditions

Work Experience:

Reservation Sales Agent, March 2013 – Present

Speed Travel Reservations, Algoma, Wisconsin, USA

Responsibilities Include:

  • Answering incoming calls in a courteous and friendly manner
  • Providing guests with the required information regarding city, hotel facilities and rental vehicles etc
  • Drawing required formal information from guests and made the entries into PMS computer system
  • Processing incoming group reservations come via Housing bureau forms, in-house correspondence and facsimiles
  • Handling the daily correspondence
  • Implementing ways that would maximize the revenue of the company and would help overcome the problems and customers’ complaints if any

Reservation Sales Agent, March 2011 – February 2013

Up to date Services, Algoma, Wisconsin, USA

Responsibilities Include:

  • Checking the status of the available Cruise tour reservations for primary consumers and travel agents
  • Answering all the queries and questions of the customers related to company products and customer reservations
  • Helping out primary consumes and agents with their problems regarding reservations
  • Coordinating with other related departments in order to establish a healthy working environment

Education:

  • Bachelor’s Degree in Commerce, University of Wisconsin Colleges, Wisconsin, 2010

Reference:

Available upon request.