Process Analyst Resume

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Career Objective:

To help the employer in forming an ideal business process and finding how business infrastructure can be optimized by applying my business process analysis skills.

Summary of Skills:

  • High analytical skills and knowledge of business process
  • Able to develop process improvement solutions
  • Excellent coordination and problem-solving skills
  • Outstanding leadership and motivation skills
  • Brilliant in developing ideal business system
  • Excellent ability in building a winning team, and process analysis
  • Able to capture high level workflow requirements
  • Remarkable data collection and documentation skills

Work Experience:

Business Process Analyst Consultant

Performance Plus Inc., Madisonville, KY

2011 – present

  • Coordinate with managers, and technicians to amend business process functions
  • Create a current state process map and documentation
  • Reviewing data of business functions and analyzing how the business infrastructure is affected
  • Performing continuous research on ways in improving business process
  • Reviewing customer inquiries, reports, and issues for quick response, proper documentation and trouble-shooting
  • Communicating with the licensing authorities to understanding special business process requirement
  • Developing procedures according to the product needs and state guidelines
  • Drafting reports and creating diagrams on business process

Business Process Analyst

Bright Industries Pvt. Ltd., Madisonville, KY

2009 – 2011

  • Reviewed existing business processes and implemented best practices
  • Analyzed business needs and drafted process maps
  • Integrated data and amendments into the system
  • Scheduled meetings with managers and technicians in learning and fixing issues
  • Worked as a communicator between technology and business groups
  • Arranged training sessions for contractual employees on business process

Education:

Bachelor’s Degree in Business Management

Reliance School of Management, Madisonville, KY

2008

References:

Available upon request.