PBX Operator Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


To obtain a PBX Operation job at “Noble Hospital,” and handle incoming and outgoing calls and delivery of message to respective person of the facility carefully.

Summary of Skills:

  • Experienced in operating swtichboards

  • Hold excellent telephone mannerism and etiquettes

  • Ability to carry out oral and written instructions from seniors aptly

  • Ability to stand for long hours and lift and move objects up to 30 pounds

  • Excellent dexterity, communication, and coordination skills

  • Courteous, helpful, and customer focused attitude

Work Experience:


PBX Operator

Pioneer Clinic, San Francisco, CA

October 2015 – Present

  • Operating cordless switchboard for managing incoming and outgoing calls

  • Answering callers in courteous and professional manner and directing their calls to respective person

  • Taking and passing messages to the respective person in case he or she is not at the desk

  • Answering inquiries related to fees, and medical treatment procedures

  • Monitoring and ensuring perfect working condition of fire alarm panels

  • Communicating on radio calls with security and maintenance department during emergencies

PBX Operator

City Hotel, San Francisco, CA

February 2012 – September 2015

  • Welcomed guests at the reception and made bookings for rooms on phone

  • Set wake up calls in guests’ rooms on their requests

  • Tested phone lines of the hotel and reported glitches to the manager

  • Kept reception area and work area clean by coordinating with the house-keeping department

  • Arranged conference calls for the staff and communication line in the meeting room

  • Greeted callers, made appointments, and monitored and routed calls

Education:


  • High School Diploma

    St. Mary School, San Francisco, CA

    2011

Reference:


On request.