Patient Service Associate Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To obtain a patient service associate position at “St. George Hospital,” and perform diversified role from helping patients access timely medical treatment to handling admissions procedures, and insurance verification.

Summary of Skills:

  • Experience of handling patient service of health care environment
  • Strong knowledge of medical terminology and admissions processing
  • Skilled in prioritizing tasks and meeting deadlines
  • Familiarity with safe work conducts and common safety hazards
  • Excellent administrative and coordination skills
  • Excellent communication, computer, and multi-tasking skills

Work Experience:

Patient Service Associate
Prime Medical Care Center, Goochland, VA
October 2014 – Present

  • Ensuring smooth functioning of the facility by handling important administrative tasks
  • Greeting and taking medical histories of patients and guiding them to doctor’s cabin
  • Creating file and opening patient’s account in the computer system
  • Handling insurance verification and admissions and discharge procedures
  • Maintaining files and records of patients both in digital and physical formats
  • Scheduling patients’ appointments according to physicians’ schedules

Patient Service Associate
Community Health Care Center, Goochland, VA
February 2013 – September 2014

  • Registered patients, collected insurance informations, payments, and provided receipts
  • Ensured insurance requirements are duly attended to and informed patients in advance about their financial liability
  • Prepared new patient chart and handled admission procedures
  • Picked up x-rays from the lab, office charts from the administration department, and reports from respective units
  • Educated patients on required forms and posted payments in the computer system
  • Explained billing, and necessary follow-ups to patients

Education:

  • High School Diploma
    Downtown School, Goochland, VA
    2012

Reference:

On request.