Operations Coordinator Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


Detail-oriented, certified and experienced professional seeking the position of ‘Operations Manager’ with an organization to utilize my extensive background and vast knowledge for managing business operations, and coordinating team activities.

Summary of Skills:

  • Sound knowledge of project management and tracking progress to ensure timely completion of projects

  • Adept at maintaining professional relationship with vendors, client management, and making processes more efficient

  • Strong understanding of inventory management, shipping and receiving products as well as warehouse practices

  • Capable of working in a fast-paced environment and remain calm while handling pressure situations

  • Working knowledge of tracking software JIRA and other computer applications such as MS Office Suite, Google Spreadsheets

  • Ability to prioritize and handle multiple tasks simultaneously to ensure department objectives are met, and get good client satisfaction percentage

  • Strong time management, organizational, and communication skills

Work Experience:


Operations Coordinator

Allegiant Airlines, San Diego, CA

November 2016 – Present

  • Coordinating with vendors and operations managers to monitor inventory level, and placing orders for the required hardware

  • Responsible for processing IT procurement requests for ensuring all requested hardware is set up, shipped out with proper packaging for positive customer experience

  • Performing various duties related to inventory management, and providing instructions to place or move goods

  • Assisting to manage internal business requests from various teams by using internal software system JIRA

  • Reconciling monthly operational budget by discussing with the team, and sharing accurate financial reports with the senior management personnel

  • Managing and supervising administrative staff to ensure company policies and procedures are followed

Operations Coordinator

NBC Universal Incorporation, San Diego, CA

June 2013 – October 2016

  • Conducted monthly meetings with vendors on a regular basis to address issues, special customer requests, and future needs

  • Maintained a tracking system to monitor project progress and updated completed tasks in company’s database

  • Coordinated with other departments of the firm to solve the overlap problems for improving existing procedures, and streamlining processes

  • Replenished and requested inventory office supplies through the coordination of purchase agreements with the help of supervisor as necessary

  • Took responsibility to organize and maintain various issues related to office materials, computer system, and other equipment

  • Performed a variety of administrative duties to ensure excellent service within the operations department

  • Prepared quarterly progress reports by summarizing client feedback as well as customer experience to identify areas of improvement

Operations Assistant

Evergreen Packaging Solutions, San Diego, CA

August 2011 – May 2013

  • Assisted finance department with daily duties and made data entries of contracts in the company’s database

  • Handled requests from supervisor or managers to investigate and provide information about the misplaced packages or delayed deliveries as informed by customers

  • Assessed calendars of senior executives to coordinate and plan monthly or quarterly meetings/board room discussions for defining company targets

  • Collaborated with the local delivery agencies to ensure timely delivery of domestic and international packages

  • Monitored and inspected office premises to determine issues, and ordered immediate repairs

  • Assisted with maintaining up-to-date package delivery spreadsheet by keeping a track of the courier services

  • Performed various administrative duties, including handling calls to answer queries and escalated complicated issues to the concerned personnel

Education:


  • Bachelor’s Degree in Business Administration

    University of San Diego, San Diego, CA

    2009

Certification:


  • Diploma Certificate in Airport Operations, 2015

Reference:


On request.