Microsoft Certified Professional Resume Sample

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Career Objective:

Detail-oriented, dedicated, and enthusiastic Microsoft Certified Professional with more than 6 years of experience in analyzing user or business needs and designing, administering and maintaining computer systems, and network infrastructure. Capable of writing software programs and performing system testing, upgrading and troubleshooting functions as well as providing technical support to end-users. Possess excellent communication, analytical thinking, problem-solving, team-working and multi-tasking skills.

Summary of Skills:

  • Thorough knowledge of computer systems and network administration, network system designing, information security, software development, software and hardware configuration, system testing and troubleshooting, technical documentation, and end-user support
  • Clear understanding of network technologies such as LAN and WAN, network protocols such as TCP/IP, UDP and DHCP, network devices like routers, switches, firewalls or servers
  • Ability to create reliable and efficient C++, Java, Perl, Python, HTML, JavaScript and SQL codes
  • Proficiency in using Microsoft Windows Server, MS Office Suite products, MS WAIK and WSUS, Microsoft SCCM, VMWare and Hyper-V technologies, MS Active Directory, Linux and network OS
  • Strong analytical skills as well as the ability to develop accurate system designs and network architecture and troubleshoot complex technical issues
  • Effective communication skills with the ability to explain complex IT concepts in simple terms to end-users or non-technical personnel
  • Ability to cope with a fast-paced and challenging environment as well as work independently and in a cross-functional team
  • Solid project-management skills with the ability to organize and perform multiple tasks simultaneously
  • Strong documentation and report-writing skills with the ability to develop training materials and technical guides for end-users or clients

Work Experience:

Microsoft Certified Professional

Unisys Techn Group, Lakeland, FL

February 2018-Present

  • Reviewing and developing computer and network infrastructure designs using well-structured and efficient software programs as well as supporting the implementation and maintenance of complex network systems to meet user or business requirements
  • Setting up, configuring, deploying and maintaining organization’s network equipment or devices such as LAN, WAN, proxy servers, intranets, routers and switches as required as well as installing, troubleshooting, and maintaining network hardware or software and ensuring their compatibility with different OS and platforms
  • Monitoring and improving network performance by conducting proper tests or audits, changing system configurations, and resolving connection or performance issues or errors as well as periodically evaluating the need to upgrade, modify and repair various network systems as required
  • Installing and updating network-wide antivirus programs, firewalls, malware software and intrusion detection system as well as performing and verifying data backups and recoveries to maintain security and prevent data loss or unauthorized access
  • Resolving help desk queries and providing guidance and training materials regarding network troubleshooting and system usage to end-users as required as well as presenting appropriate network and project status reports to management personnel and clients

Microsoft Certified Professional

Verizon Technologies, Lakeland, FL

April 2016 – January 2018

  • Analyzed, designed, and administered day-to-day operations of complex network systems or communication networks as well as developed advanced technical solutions to meet clients’ needs and project requirements
  • Analyzed and translated user or business requirements into new system designs, models and prototypes using various programming languages such as Java, C++ or Python as well as developed automation test scripts and performed debugging and troubleshooting functions as required
  • Monitored installation, configuration, updating and maintenance of network hardware, software, operating systems and related equipment as required as well as performed regular system tests, upgrades, backups and recovery procedures to ensure higher efficiency and performance
  • Recommended and implemented necessary enhancements or modifications in network systems as per user change requests and design specifications as well as upgraded servers and shifted databases to new software for maximum security, reliability and speed
  • Led IT technicians and system administrators to determine areas of network infrastructures that needed particular expertise or assistance and resolve user-reported network issues as well as developed and presented proposals for IT improvements to senior management personnel

Microsoft Certified Professional

Solid Peer Solutions, Lakeland, FL

December 2013-March 2016

  • Collaborated with cross-functional teams in analyzing functional or technical specifications as well as designing, developing, administering and maintaining computer systems, and network infrastructures across various Microsoft platforms accordingly
  • Created, tested, debugged and added new features or functionalities in various system, software or hardware based programs as well as worked with network architects and system engineers in performing troubleshooting and optimization processes for complex networks as required
  • Conducted network performance testing and troubleshooting and made necessary system enhancements or modifications accordingly as well as liaised with senior IT personnel and suggested necessary software, hardware and network upgrades as required
  • Created active directory users and groups as required as well as performed data backups and disaster recovery operations and implemented security procedures for information systems
  • Assigned and updated security permissions for users on a network and offered related technical support and troubleshooting services as well as created and maintained detailed documentation and network reports as required

Certification:

  • Microsoft Certified Professional

    2013

  • Cisco Certified Network Associate(CCNA) certification

    2012

Education:

  • Bachelor’s Degree in Computer Science

    Florida Southern College, Lakeland, FL, USA

    2011

Reference:

On Request.