Mental Health Program Manager Resume

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Career Objective:

Highly-enthusiastic, organized and certified ‘Mental Health Program Manager’ with over 5+ years of experience in designing and providing quality treatment to patients suffering from mental or psychological problems. Expertise in supervising the staff, preparing reports, and maintaining confidentiality of the patient’s case. Outstanding leadership abilities, communication, and organizational skills.

Summary of Skills:

  • Solid knowledge of health-care programs and treatment techniques associated with mental health issues, psychological changes, or behavioral problems

  • In-depth information on designing and monitoring wellness programs according to the patient’s needs

  • Familiar with the required health screenings, tests, and mental health assessments

  • Capable of conducting counseling sessions for the patients and record behavioral progress to prepare accurate reports for submitting the same to the vice-president

  • Ability to maintain confidentiality of patient and follow the health-care center’s policies as well as regulations for providing quality treatment

  • Effective team player with exceptional managerial and time management skills

  • Possess excellent organizational and communication skills

Work Experience:

Mental Health Program Manager

Avalon Healthcare, Springfield, MA

March 2017 – Present

  • Overseeing the mental health programs available at the health-care center to ensure effective treatment is provided to patients suffering from psychological or mental issues

  • Coordinating, overseeing, and developing individualized treatment plans as well as assessments within a set regulatory frame

  • Communicating with various mental health professionals to resolve patient concerns, and meeting patients’ for providing emotional support

  • Actively participating in monthly health-care meetings for ensuring quality services are provided to the patients

  • Working with the team to develop strict guidelines for mental health prevention and quality care to the patients

  • Managing day-to-day operations, including service goals, case management, and regulatory services

  • Utilizing information obtained from developmental screenings, and medical evaluation to design a wellness program that suits the individual’s needs

  • Supervising mental health-care professionals for providing quality treatment and services to the patients

Assistant Mental Health Program Manager

Children’s Hospital and Research Center, Springfield, MA

October 2015 – March 2017

  • Coordinated with other medical personnel as required, and pro-actively worked to plan and provide clinical mental health services

  • Provided appropriate mental health assessments, counseling, and crisis intervention to address the psychological or behavioral needs of patients

  • Reviewed patient’s medical history, and interacted with the parents to know about abnormal behavior

  • Discussed with the concerned doctors and parents regarding occurrence of events in the patient’s life to determine the cause of changed behavior

  • Coordinated and directed the clinical activities of other medical personnel engaged in providing mental health-care services

  • Interacted with the patient to know about his/her thoughts, thinking process, fears and other mental inhibitions before preparing a summarized report

  • Maintained strict confidentiality of sensitive data as well as patient information

  • Conducted special discussion sessions with the patient’s parents, and informed them about the behavioral precautions to be taken while addressing the child’s needs

Assistant Mental Health Program Manager

Ascentria Medical Center, Springfield, MA

August 2013 – October 2015

  • Assisted other medical personnel in identifying and counseling patients to fulfill their social, emotional, and psychological needs

  • Worked with the team to organize behavioral lessons for the development of patient’s potential, and fast discharge

  • Coordinated with the nursing team to conduct mental health screenings and assessments on the basis of available medical records

  • Discussed special cases with the concerned doctors, and forwarded the cases to state’s specialist medical professionals to ensure fast recovery of
  • patients

  • Provided therapies to patients by developing, implementing, and modifying individual treatment plans based on evaluation

  • Entered provided treatment to patients in the database, and maintained updated information

  • Demonstrated a thorough knowledge of psychological counseling theory and techniques by taking various activities and treatment methods according to the patient’s case

  • Regularly informed the senior health program manager regarding the daily cases handled by preparing detailed reports

Education::

  • Master’s Degree in Health-care Management and Advocacy

    Springfield College, Springfield, MA

    2013

  • Bachelor’s Degree in Psychology

    Springfield College, Springfield, MA

    2011

Reference:

On request.

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