Management Assistant Resume

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[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Organized, goal-focused, and customer-oriented management professional, seeking the position of Enterprise Risk Management Assistant in ‘XYZ Corporation’ to use my extensive experience, knowledge, and forward thinking skills for the benefit of the organization.

Summary of Skills:

  • Expertise in various computer applications like MS Office Suite, Google Spreadsheet, and database applications

  • Proficient in collecting and compiling data to generate accurate reports for the senior management

  • Customer service oriented with impeccable ability to communicate to clients, vendors, and end users

  • Capable of handling multiple tasks, and work efficiently under stressful situations to get the desired outcome

  • Familiar with feedback process to get comments from clients, and initiate improvements for getting a good satisfaction rate

  • Expertise in updating database records, and maintaining accurate records in digital files as instructed by the supervisor

  • Bilingual – exceptional in writing, speaking in English and Spanish

Work Experience:

Management Assistant

Cedars Enterprise Solutions, Indianapolis, IN

October 2016 – Present

  • Developing cost management technique to effectively track actual expenditure versus project budget estimates to meet reporting goals

  • Assisting in compiling weekly customer product reviews to understand their feedback, and suggesting possible improvements to enhance the functionality of the product

  • Collaborating with the video team to develop promotional advertisements at the launch of the product to attract large customer base

  • Compiling and updating logs in the database system to help other departments in tracking project development

  • Preparing rough draft of audit reports for internal as well as external expenditure

  • Maintaining stringent schedules to ensure accuracy in creating online documentation for any project right from its inception to end

  • Serving as a translator for international clients, particularly from Spain and increasing revenue by 24% with efficient customer service

Management Assistant

GAT & Brooks Incorporation, Indianapolis, IN

April 2014 – September 2016

  • Assisted in organizing corporate meetings at the fixed venues, and ensured every participant receives appropriate reminder, and rental car service

  • Observed experienced professionals to get knowledge about methods, procedures, and expected standards for duties

  • Managed support services by handling calls to perform duties related to third party verifications, assets calculation, and annual income for first time clients

  • Took responsibility to operate and maintain multiple fax machines, printers, scanners, and postage meters in different departments to facilitate documentation procedures

  • Coordinated with other assistants to provide service referrals for potential clients in organizations dealing with Support Center and Healthcare programs

  • Received the Key Contributor Award for 4 consecutive quarters for exceptional customer service, excellent flexibility, and ability to master new concepts quickly

  • Performed extensive research to identify potential clients. and scheduled senior executives meeting with them to inform about company services

Internship:

Management Trainee Intern

Phoenix Engineering Services, Indianapolis, IN

September 2012 – March 2014

  • Conducted follow rounds on the shop floor to prepare reports on the number of packages delivered to the vendor shops

  • Communicated with vendors to understand percentage of product sales in one month, and reported it to the concerned department

  • Served as the point of contact to understand customer feedback on products and directed novice users on their functionality

  • Prepared monthly financial statements, submitted it to the supervisor for review, and made necessary modifications if required

  • Took responsibility to operate company’s RFS account for account receivables to collect payments from clients, and recovered bad debts by 14% per month

  • Reconciled balance sheet, including depreciation cost and personnel expenses

  • Received training and understood various duties related to different departments like Accounts Receivable, Direct Billing, Customer Service, Finance and Sales

Education:

  • Bachelor’s Degree in Finance & Management

    University of Indianapolis, Indianapolis, IN

    2012

Certifications:

  • International Society of Management Professionals – Member since 2015

Reference:

On request.

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