Lead Teller Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


With exceptional people skills, ability to work in a fast-paced setting, and experience in handling banking transactions, I am aiming for a lead teller position to manage a team of tellers and improve customer service.

Summary of Skills:

  • Experience to understand and deliver customer needs

  • Experience in working with banking tools and solving problems

  • Skilled in developing and sustaining working relationships with staff and customers

  • Ability to detect and prevent fraud in banking transactions

  • Ability to manage multiple tasks with attention to detail

  • Skilled in using computer and technical devices

  • Exceptional leadership, training, and motivating skills

Work Experience:


Lead Teller

Community Financial Group, California City, CA

October 2014 – Present

  • Verifying and balancing daily deposit and payment transactions

  • Providing continuous mentoring and assistance to the tellers

  • Handling complex transactions and customer problems personally

  • Monitoring banking account opening and closing procedures

  • Developing and implementing budgets and schedules for the department

  • Preparing complex financial reports and distributing to customers after approval from management

Lead Teller

City Bank, California City, CA

April 2013 – September 2014

  • Hired, trained, and motivated tellers in delivering quality services to bank’s customers

  • Replenished cash in the automated teller machines and transferred cash to the vault

  • Supervised and reconciled differences in cash and entries in the system

  • Scheduled shifts and recorded progress of tellers and presented report to management

  • Educated customers on their rights, baking products, and performing transactions

  • Supported and achieved sales goals set by the management

Education:


  • Bachelor’s Degree in Arts

    DownTown University, California City, CA

    2012

Reference:


On request.