Junior Secretary Resume


Job Objective:


Enthusiastic, dynamic and dedicated Junior Secretary seeking an opportunity with an organization to utilize my skill-set in performing administrative, clerical, and secretarial duties, and providing exceptional customer service.

Summary of Skills:

  • Extensive experience in performing administrative duties and adept at answering calls, responding to mails and organizing files

  • Adept at understanding client complaints, taking messages and escalating issues to the concerned department

  • Sound knowledge of office management tasks and ability to perform the assigned clerical duties within the allotted time

  • Expertise in maintaining calendars, setting up conference meeting rooms, making travel and accommodation arrangements

  • Familiar with managing inventory supplies and performing duties related to faxing, photocopying, or scanning of documents

  • Proficiency in using various computer applications, including MS Office Suite

  • Capable of performing multiple tasks efficiently and prioritize duties under pressure

  • Ability to gel well in a team and possesses excellent written/verbal communication skills

Work Experience:


Junior Secretary

Pike Corporation, Chesterland, Oh

February 2017 – Present

  • Collecting, compiling, and updating office database

  • Taking and executing orders from the senior secretary and reporting the status

  • Checking the calendars of the company’s senior executives before scheduling appointments

  • Taking stock and preparing a list of the shortage items for office use and submitting it to the purchase department

  • Organizing and managing documents, making conference room arrangements for the meetings, and setting up projector in the room

  • Coordinating with the human resource department in planning and organizing company events

  • Making travel and accommodation arrangements for company staff, senior executives or clients for outdoor meets

Administrative Assistant (part-time)

Sankara Technologies, Chesterland, OH

December 2015 – January 2017

  • Greeted employees, clients and visitors warmly, and escorted them to the senior executives’ cabin for their prefixed appointments

  • Answered telephone calls from clients, took messages and ensured they are conveyed to the concerned personnel for timely resolution of issues

  • Coordinated with various teams to type correspondences including emails, letters, memos and signing of authorized agreements from both the parties

  • Maintained client database related to their subscription of company’s different products and sent timely reminder notifications for renewals on mail

  • Schedule monthly meetings for clients and vendors, and training programs for employees

  • Performed faxing, scanning and photocopying important documents

  • Responded to and escalated clients’ complaints to the concerned department to ensure solutions in minimal time

Internship:


Administrative Intern

Frank’s Clothing Store, Chesterland, Oh

August 2014 – November 2015

  • Answered phone calls from customers to solve their doubts and informed prospective dates when their orders would be ready

  • Performed various clerical duties, including compiling records to prepare reports on monthly sales, and suggested innovative schemes for boosting business profits

  • Assessed the stock of apparels on the shelves to prepare list of items in shortage particularly during the festive season

  • Researched fashion trends in the market and informed the store supervisor to ensure availability of the apparels at the store to attract customers

  • Inspected orders received from vendors, segregated items damaged in the transit, and prepared credit note

  • Coordinated with the store cleaners to ensure the shop premises are tidy and look presentable throughout the business hours

Education:


  • Associate’s Degree in Office Management

    Ursuline College, Chesterland, OH

    2014


  • High School Diploma

    West Geauga Middle School, Chesterland, OH

    2012

Reference:


On request.