IT Specialist Resume

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Career Objective:

Highly-dedicated, enthusiastic, and professional IT Specialist with more than 6 years of experience in designing, developing, and maintaining business software and system as per user requirements and managing related databases and networks. Capable of writing Java, C++, and SQL code, performing software testing, debugging, and enhancement functions as well as providing technical support to the team and clients. Possess effective time-management, problem-solving, communication, analytical, multi-tasking, leadership, organizational, and documentation skills.

Summary of Skills:

  • Thorough knowledge of software development and system designing, system administration, and network management, code optimization, and application integration, server maintenance, malware detection, and information security management, unit and automation testing, software and hardware troubleshooting, database administration, configuration management, and software documentation
  • Working knowledge of SQL and Oracle databases, C++, Java, JavaScript, MySQL and RDBMS, network topologies
  • Knowledge and experience with multiple OS such as Linux, Windows, Mac and Unix as well as proficiency with MS Office Suite products
  • Ability to create technical specifications or designs as well as write reliable and efficient software programs
  • Excellent analytical and critical-thinking skills with the ability to troubleshoot or resolve complex system, software or hardware issues
  • Ability to cope with fast-paced and challenging environment as well as make effective decisions under tough situations
  • Strong communication skills with the ability to convey technical information clearly and concisely to team members and clients
  • Solid leadership and mentoring skills with the ability to work well independently, and in a cross-functional team
  • Excellent documentation and report-writing skills with the ability to create accurate and complete user manuals and technical guides
  • Solid organizational skills as well as the ability to perform multiple tasks simultaneously and complete assigned projects within specified deadlines
  • Strong researching skills and the ability to keep up with the latest IT trends and advancements

Work Experience:

IT Specialist

CIG Tech Group, Youngstown, OH

February 2018-Present

  • Analyzing user requirements and design specifications and overseeing development and maintenance of high-quality business applications, systems, and various software products accordingly using Java, C++ and SQL programming
  • Reviewing, developing, and modifying application designs, code and related documentation to ensure optimal performance and efficiency and working with QA personnel in developing environments for unit and automated testing as well as identifying and troubleshooting issues with new hardware or software after server migration as required

  • Monitoring installation, configuration, integration, and maintenance of IT systems, including software, hardware, and servers in both networking and client-server environment as required as well as performing regular backups and upgrades for developed applications and ensuring their compatibility with different OS and platforms

  • Running weekly or monthly operating procedures for various systems and developing appropriate security and disaster recovery procedures or methods as well as participating in defining strategies for system enhancement, automation, and continuous process improvements as needed

  • Leading and mentoring technical staff within the organization to achieve strategic IT related goals and ensuring project completion within specified deadlines and budgets as well as providing technical assistance and training materials for end-users regarding new application or system usage

IT Specialist

Momentum System Inc., Youngstown, OH

April 2016 – January 2018

  • Designed technical or functional specifications that included complex algorithms, flowcharts, data tables, and diagrams as well as developed, implemented, and maintained software applications and enterprise systems using Java and C++ programming languages
  • Created and implemented appropriate user interface and database designs using SQL for assigned application or system projects as well as performed software testing, debugging, and enhancement activities for performance optimization and tuning

  • Monitored OS installation, patching and user access management and performed root cause analysis and troubleshooting of system issues as required as well as built and maintained data integrity, security and backup of various database systems using SQL

  • Installed and trained employees on the use of new hardware and software and recommended necessary system upgrades or changes as required as well as ensured adherence to effective standard operating procedures and safety guidelines

  • Reviewed, evaluated, and resolved support requests in a timely and effective manner as well as worked with subject matter experts in developing clear and concise documentation and related instruction manuals for end-users

Junior IT Specialist

OJO Technologies, Youngstown, OH

December 2013 – March 2016

  • Worked collaboratively with developers in designing, compiling, debugging, and modifying Java, C++ and SQL programs for various business software, systems and database applications as well as provided technical expertise for planning of the test environments for software release
  • Assisted in the research, identification, and procurement of system hardware and software needed to satisfy user requirements as well as performed initial setup, enhancement, maintenance, and security configuration tasks for oragnization’s servers and networks as needed

  • Assisted with the installation, configuration, maintenance, and ongoing usability of computer systems and related peripheral components as needed as well as monitored access logs, antivirus programs, data audits or backups to manage information security

  • Prepared accurate reports for the management team regarding system downtime and performance issues as required as well as consulted subject matter experts in developing overall software documentation and training manuals for end-users

  • Assisted senior IT specialists in providing initial training and support to users that included helping in hardware or software installation and setup, identifying and troubleshooting connectivity or data access issues, accessing shared drives and devices


Bachelor’s Degree in Computer Science

Youngstown State University, Youngstown, OH, USA



On Request.