IT Associate Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

An IT associate position in a company where my 6+ years of experience would come handy in creating and supporting cutting-edge computing environment, maximizing the entire productivity of the organization, and developing new technologies for clients.

Summary of Skills:

  • Skilled in researching, analyzing, and troubleshooting complex technical problems
  • Exceptional technical, communication, and interpersonal skills
  • Strong knowledge of Windows, Linux, and Mac platforms
  • Familiarity with email and VOIP technologies
  • Sound understanding of basic application development concepts and practices
  • Comprehensive knowledge of all enterprise hardware and software products
  • Ability to work under no supervision as well as with the support team

Work Experience:

IT Associate
GRT Solutions Inc., Miami, FL
September 2013 – Present

  • Installing, maintaining and configuring software and hardware systems
  • Handling database archiving and system back-up processes to ensure instant data recovery
  • Testing server and network systems to verify functionality and performance
  • Providing technical support to telephones, networks, servers, and other computing platforms
  • Managing help desk issues and maintaining IT infrastructure
  • Upgrading hardware and software to achieve optimum performance level

IT Associate
Sapco Group, Miami, FL
February 2012 – August 2013

  • Assisted IT associates in providing first level support and users guidance by generating effective solutions
  • Handled the tasks of providing on-site users for terminal and production issues and inquiries
  • Responded to users requests on all IT equipment used in a normal office environment
  • Assisted IT associates in resolving technical computer operations equipment
  • Performed the tasks of logging documents as well as maintaining history of records on Information Technology production issues
  • Generated and implemented corrective action to solve user and system problems

Education:

  • Bachelor’s Degree in Computer Science
    ABC College, Miami, FL
    2011

Reference:

On request.