[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
To work as an insurance clerk for “Allstate Insurance Corporation,” and prepare, file, store, and maintain documents of policy holders related to all types of insurance.
Summary of Skills:
- Experience of insurance industry and knowledge of insurance rules and procedures
- Excellent clerical, administrative, and organizational skills
- Adept in data entering and maintaining digital and physical files
- Strong attention to detail with good mathematical skills
- Exceptional communication, interpersonal, and coordination skills
- Ability to read, interpret, and explain policy details to customers
Work Experience:
Insurance Clerk
KLM Insurance, Inc., Midland, TX
August 2013 – Present
- Compiling and filing records of insurance policies of individuals and business organizations
- Archiving files and removing unnecessary records
- Assisting customers on renewing, claiming, and opening insurance policy accounts
- Calculating and adding interest charges on delinquent policy accounts
- Answering questions of policy holders regarding billing, service charges, etc.
- Reminding customers about policy renewal dates, collecting payments, and issuing receipts and vouchers
Insurance Clerk
PQR Finances, Inc., Midland, TX
March 2012 – July 2013
- Compiled statistical data and prepared reports for policy holders
- Made changes in the nominee section on insurance policies on request of insured
- Directed complicated customer issues to supervisors and followed up end results
- Conducted research and disclosed claims falsely filed by customers
- Notified customers about changes in service tax, and policies of companies
- Negotiated claim amount with concerned parties and solved issues without intervention of court
Education:
-
High School Diploma
St. Jude High School, Midland, TX
2010
-
Certification in Insurance Management
ABC Technical Institute, Midland, TX
2011
Reference:
On request.