Insurance Claims Specialist Resume

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[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Seeking an insurance claims specialist position in your organization to investigate and process automobile insurance claims.

Summary of Skills:

  • Experience of investigation and assessing damage to vehicles and drafting reports

  • Experienced in claims reporting and documentation

  • Skilled in claims handling and investigations

  • Skilled in records management and knowledge of AZ Auto Insurance Regulations

  • Strong analytical and investigative skills

  • Ability to handle phone calls, emails, and data entry duties

Work Experience:

Insurance Claims Specialist

AllCare Insurance Company, Phoenix, AZ

October 2015 – Present

  • Analyzing claims and ascertaining if they are covered under the policy

  • Investigation thoroughly and determining whether to accept or deny claims

  • Negotiating settlement of claims with claims according to the policy provision

  • Assisting claims adjusters in unusual claims and authorizing claims payments

  • Setting reserves on payment and disbursing funds to clients

  • Coordinating with the police and collecting a copy of accident report

Insurance Claims Specialist

United Insurance Group, Phoenix, AZ

February 2013 – September 2015

  • Investigated and settled disputed claims outside the court in a friendly manner

  • Evaluated damaged, assessed liabilities, and developed applicable negotiation strategies

  • Testified in court with solid evidence against wrong claims filed by policyholders

  • Communicated and negotiated with different types of insured and claimants, attorneys, and insurance carriers

  • Participated in regular meetings with the upper management and suggested ways for improvement

  • Monitored and corrected inconsistency in claims data


  • Bachelor’s Degree in Science

    ABC University, Phoenix, AZ



On request.