Insurance Business Analyst Resume

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Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Detail-oriented, highly knowledgeable and experienced Insurance Business Analyst working in the vehicle insurance sector for last 5 years. Astute knowledge about the policy rules and proficient at creating innovative policy plans to attract customers. Strategic thinker with excellent problem-solving abilities and ability to possess healthy relationships with clients.

Summary of Skills:

  • Comprehensive knowledge about vehicle insurance, and casualty coverage

  • In-depth information on compliance, regulatory requirements, and norms followed in the insurance industry

  • Ability to engage client in thorough discussions to determine their requirements, and provide effective solutions

  • Exceptional knowledge about various insurance policies relevant to automobile, private helicopters, and marine vehicles

  • Excellent analytical and critical thinking skills

  • Capable of determining risks, and suggesting appropriate measures to increase business based on client needs

  • Excellent verbal and written communication skills

Work Experience:

Insurance Business Analyst

VOFOX Solutions, Little Rock, AR

December 2016 – Present

  • Understanding user requirements and creating policies by analyzing needs to get optimum client satisfaction

  • Initiating insurance policies for vehicles that serve as a private transport for public commuting to work, to taking outings

  • Developing revised insurance cost models leading to improvement in monitoring savings, and reducing expenditure by $14M

  • Serving as a liaison for insurance agents, insurance brokers, and local legal professionals for cases involving litigation issues

  • Providing training and mentorship to junior analysts by supervising their tasks to convert new customers for taking company’s vehicle insurance policy

  • Reviewing client’s case for redemption of policy amount for accidental cases, and implementing appropriate rules for the same

  • Acquiring new clients and growing revenue by conducting meeting with prospective clients and overseeing promotional strategies

Junior Insurance Business Analyst

Liberty Mutual Services, Little Rock, AR

April 2014 – November 2016

  • Maintained updated database of clients, informed monthly, quarterly, half-yearly, or annual premium, and avoided policy lapse

  • Coordinated with the team to understand business needs and processes from end users’ perspective and proposed policy changes for non-gear vehicles

  • Worked as a liaison between the insurance agents and policy holders to ensure availability, and effectiveness of the services provided

  • Performed periodic analysis, supported the team for policy ratings, and implementation of issuance system to maintain proper work-flow

  • Provided analysis on clients’ needs, newly initiated policy specifications, and detailed logic flows for implementation increasing company revenue by 43%

  • Initiated policy contracts for public transport vehicles by providing different coverage options and added $110.5M by expanding business

  • Verified client claims for accidental damages to vehicles, and processed the amount redemption from policy post formalities

Insurance Business Analyst (part-time)

Monro Incorporation, Little Rock, AR

August 2012 – March 2014

  • Worked with underwriting team for developing policies as per client requirements, and proposed various packages

  • Performed detailed analysis to better understand key business drivers, and created authentic reports for the senior management

  • Assisted the team with the documenting and proofing of revised norms, policy brochures, policyholder letters, and company endorsements

  • Coordinated with other colleagues to visit accidental spots or client homes to inspect their insurance claims for respective vehicles

  • Performed various administrative duties and answered client calls by giving detailed information about the available policies as per the owner’s vehicle, and needs

  • Collected forms for insurance policy maturity requests, and assessed submitted documents for accuracy, and correctness

  • Served as a liaison for the sales department, and assisted in promoting different vehicle insurance policies, and increased client-base by 500

Education:

  • Master’s Degree in Financial Accounting

    Arkansas State University, Jonesboro, AR

    2012

  • Bachelor’s Degree in Business Administration

    Arkansas State University, Jonesboro, AR

    2010

Reference:

On request.