In Store Banker Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Seeking the position of In-Store Banking Officer with “Amazon Bank” where I can use of my strong organization and customer service skills for fostering client relationships and providing efficient services to ensure customer satisfaction.

Summary of Skills:

  • In-depth knowledge of accounting, financial transaction procedures, and experience in cash handling

  • Proficient in using MS Office, financial software and handling customer database

  • Excellent written and verbal communication skills

  • Comprehensive knowledge of different accounting principles and ability to handle complex accounting tasks

  • Possess exceptional cross-selling and marketing skills

  • Ability to solve problems by using analytical and negotiating skills

  • Energetic, organized team player with strong work ethic

Work Experience:


Junior In-Store Banking Officer

Harbor Community Bank, New York, NY

June 2016 – Present

  • Opening accounts for new customers and providing them with information about bank’s available services

  • Regularly checking accounts, teller transactions and processing various payment methods

  • Collecting monthly questionnaires from customers to understand customer needs and providing necessary financial information

  • Handling client queries and concerns

  • Implementing new market strategies that increased customer base by 12% in the first quarter

Teller Coordinator

Wells Fargo Bank, New York, NY

April 2014 – May 2016

  • Maintained accuracy and confidentiality of bank accounts and client information

  • Performed check on daily cash deposits and bank vault inventory to ensure zero error

  • Provided prompt and excellent customer service to client complaints and ensured the issue gets resolved within 24 hours

  • Processed sales referrals suggested by department heads on a fast track basis which increased branch sales by 40%

  • Examined checks for identification and assessed discrepancies and processed tax and loan payments

  • Conducted weekly training sessions for new recruits about cash drawer operations

  • Provided supply of cash and currency as per requirement

Sales and Service Assistant

PNC Bank, New York, NY

December 2012 – March 2014

  • Compiled reports of customer inquiries and complaints and ensured issues are addressed in a timely manner

  • Maintained records of market trends and helped sales team devise strategies to attract new customers

  • Assisted marketing team to filter potential clients and prepared presentation to convince them during meetings and discussions

  • Reviewed customer feedback and forwarded suggestions to respective departments

  • Provided effective customer service to gain client trust for retention

Education:

  • Bachelors in Accounting

    ABC University, New York, NY

    2011

Reference:

On request.

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