Implementation Consultant Resume

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Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

An implementation consultant position with a reputed firm that can offer me opportunities to utilize my skills in evaluating process at clients’ company and recommend changes for improvement.

Summary of Skills:

  • Strong knowledge of business analysis

  • Familiar with RCS and CVS

  • Skilled in presenting technical details in laymen term

  • Ability to analyze data and identify necessary changes

  • Strong project management and organizational skills

  • Excellent computer proficiency and communication skills

  • Ability to review policy documentation and work environment

Professional Experience:

Implementation Consultant

Pioneer Technologies, Lima, OH

2012 – present

  • Evaluate processes and provide improvement suggestions

  • Train company personnel on using software efficiently

  • Perform audit to understand the existing processes and plan module accordingly

  • Upgrading existing software for enhancing productivity

  • Handling client implementation issues

  • Managing technical support services

  • Ensuring compliance with industrial regulation

  • Delivering application training modules to clients

  • Coordinating with multiple teams at clients’ site for implementing new processes

Implementation Consultant

Touchtron, Inc., Lima, OH

2009 – 2012

  • Assisted clients in upgrading existing system

  • Reviewed work-flow and suggested changes

  • Monitored the entire process of improving processes

  • Provided technical assistance in increasing efficiency and functionality

  • Helped clients in product and service development

  • Liaised with clients for support services

Education:

  • Bachelor’s Degree in Business Management

    St. Patrick’s Business School, Lima, OH

    2007

  • Diploma in Computer Programming

    Matrix Computer Institute, Lima, OH

    2009

References:

On request.