HP Field Service Engineer Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Seeking a field service engineer position with HP distributor to provide efficient, reliable, and fast on-site repair services for customers digital web press.

Summary of Skills:

  • Experience in installing, and repairing industrial printers
  • Print management software experience
  • Strong mechanical, electrical, and electronics aptitude
  • Ability to program and upgrade software and computer integration
  • Skilled in disassembling, assembling, and repairing pneumatic systems
  • Adept in taking critical judgment and solving complex problems
  • Extensive knowledge of electron mechanical technology
  • Willingness to travel and work on weekend
  • Professional and customer service attitude

Work Experience:

Field Engineer
Prudent Technology, Marks, MS
September 2012 – Present

  • Provide on-site repair, maintenance, and upgrade services for HP press
  • Diagnose and troubleshoot press problems, and inform customers
  • Install necessary hardware and software to support the press
  • Disassemble and repair press components reading manual
  • Draft and upgrade technical documentation for customer’s and personal reference
  • Troubleshoot electronics components and perform computer integration
  • Participate in team meeting and skill-building training

Junior Field Service Engineer
RealTech Group, Marks, MS
March 2010 – August 2012

  • Installed and supported print management software
  • Serviced, repaired, and maintained HP printers, scanners, and photocopier
  • Found faults and changed parts in printers, scanners, and photocopier
  • Helped customers in changing the products under manufacturing warranty
  • Studied latest software and print products for better service
  • Visited customer sites, and participated in service team meetings
  • Schedule service call by determining the urgency of customers

Education:

  • Bachelor’s Degree in Printing Technology
    DP Technical College, Marks, MS
    2009

Reference:

On request.

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