Head Teller Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:


Looking for a head teller position with “Citizens Bank,” to handle daily operations and help the bank in achieving its sales and customer service goals.

Summary of Skills:

  • Experienced in handling financial transactions carried out by banks

  • Excellent computer, communication, and mathematical skills

  • Strong organizational, problem solving, and decision making skills

  • Skilled in multitasking and supervising tellers

  • Ability to lift and move 40 pounds and work standing for longer periods

  • Ability to handle customers in a friendly and professional manner

Work Experience:


Head Teller

AXT Bank, Reno, NV

October 2014 – Present

  • Assigning and supervising work of all the tellers in the bank

  • Hiring, training, and mentoring teller staff and ensuring efficiency in customer service

  • Coordinating with the upper management and seeking guidance in improving number of customer accounts

  • Depositing cash, checks, and drafts and making payment in cash

  • Accepting and entering details of accounts deposits and withdrawals in respective accounts

  • Balancing cash in the drawers before and at the end of the shift and submitting details to the manager

Assistant Head Teller

Clover Bank, Reno, NV

March 2013 – September 2014

  • Monitored and maintained cash in vaults and verified cash received from branches

  • Listened to customers patiently and solved their problems related to accounts opening, closing, transferring, etc.

  • Opened and closed closing deposit accounts as per bank’s policies

  • Answered customers’ questions and guided them in completing paperwork related to their accounts

  • Solved bank products to customers and followed up referral leads

  • Assisted seniors in creating incentive programs and improving sales

Education:


  • Bachelor’s Degree in Arts

    Reno University, Reno, NV

    2012

Reference:


On request.