General Banking Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Organized Banking Officer with 7+ years of experience with strong ability to identify and resolve customers’ problems and assist them to achieve financial issues. Highly-motivated individual with strong focus and track record of achieving bank’s goals.

Summary of Skills:

  • Good knowledge of banking regulatory laws and regulations

  • Experience in debit and credit management and good understanding of financial planning

  • Comprehensive knowledge of various banking procedures

  • Ability to lead team and staff to achieve bank’s goals and meet targets

  • Excellent communication and interpersonal skills

  • Ability to address customer problems with appropriate tactics and confidence

Work Experience:

General Banking Officer

Serve First Bank, Douglasville, Georgia

July 2016 – Present

  • Educating customers about bank’s new services, available credit options and multiple loan products

  • Developing new marketing techniques and incentives to increase bank’s services and attract more clients

  • Consistently exceeding sales goals since last financial year and receiving award for top-notch performance

  • Researching available investment opportunities and determining if they fit into the bank’s financial plans

  • Handling and addressing customer discrepancies and complaints in accounts

General Banking Officer

Wells Fargo Bank, Douglasville, Georgia

September 2014 – June 2016

  • Provided advice on mortgage, personal, and educational loans to interested customers

  • Created financial analysis reports on market research, commercial real estate, borrower’s financial statements and lease reviews

  • Conducted weekly training programs for new recruits and provided training to entire staff regarding changes in bank policies as required

  • Handled duty of performing daily maintenance of loan applicant database and helped senior level credit supervisors with complex loan applications

  • Conducted monthly mentorship programs for junior employees on sales techniques and customer service

  • Assisted new hires in sorting, filing, boxing and organizing various documents of customers

Assistant Banking Officer

Macro Bank, Douglasville, Georgia

April 2012 – August 2014

  • Fostered and maintained relationships with business customers by organizing portfolios

  • Conducted and documented report of monthly financial reviews and discover potential customers and additional opportunities

  • Prepared and mailed reports requested by customers and updated them on changes

  • Recommended bank’s strategies and services to clients and helped them achieve financial goals

  • Gave detailed description of strategies by covering areas like investment planning, insurance covers and cash management


  • Bachelor’s Degree in Business Administration

    ABC University, Douglasville, Georgia



  • Certificate in Financial Planning and Business Administration – 2012

    Member of Georgia Bankers Club – Member since 2013


On request.