Front Office Executive Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To work as a front office executive with “Downtown Hotel,” and handle administration and customer service activities utilizing my skills and experience of hotel industry.

Summary of Skills:

  • Effective communication and interpersonal skills

  • Excellent telephone etiquette and attention towards personal grooming

  • Skilled in working with MS Office suite and Internet

  • Pleasing personality, customer-focused, and hard working person

  • Ability to train and monitor housekeeping staff

  • Strong organizational, problem solving, and negotiation skills

Work Experience:

Front Office Executive

South Lane Hotel, West Allis, WI

October 2015 – Present

  • Answering and directing calls to concerned staff members

  • Sorting incoming and outgoing mails and forwarding them as appropriate

  • Handling daily petty cash, negotiation with vendors, and administration duties

  • Ordering and monitoring office supplies and equipment

  • Coordinating with the repair and maintenance department

  • Getting ID prepared and distributing them to the respective staff members

Trainee Front Office Executive

Bright Hotel, West Allis, WI

February 2013 – September 2015

  • Assisted in executing daily administrative duties

  • Coordinated with guests, collected feedback, and provided recommendation to the management

  • Handled complaints from guests diplomatically

  • Managed airport transfers for guests and office staff

  • Arranged for doctor on emergency at hotel as well as for hospital admitting

  • Directed visitors, and provided customized services to guests

Education:

  • Diploma in Office Management

    ABC University, West Allis, WI

    2012

Reference:

On request.