Front Office Clerk Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To work as a front office clerk for “Fiesta Hotel” and provide professional and friendly customer service to customers.

Summary of Skills:

  • Highly organized, professional, engaging, and hard-working individual
  • Skilled in business communications and customer service
  • Outstanding communication, computer, and multi-tasking skills
  • Remarkable skills in making hotel room booking and calculating prices
  • Ability to operate and perform computer maintenance
  • Excellent telephone, interpersonal, and coordination skills

Work Experience:

Front Office Clerk
Pride Trade Center, Akron, OH
October 2013 – Present

  • Greeting customers and escorting them to the respective departments
  • Answering and directing incoming calls to the concerned person
  • Informing potential customers on special sale and exhibition of the trade center
  • Coordinating with vendors for building stalls and product display for shoppers of the trade center
  • Supervising working of basic facilities such as lift, electricity, and water system
  • Contacting vendors and contractor and inspecting maintenance activities

Front Office Clerk
Sky Hotel, Akron, OH
May 2012 – September 2013

  • Responded to customer inquiries and completed register for check-in and check-out
  • Prepared bills by collecting and compiling information from restaurant, laundry, and other departments
  • Provided information on city’s visiting places to guests and arranged for transportation
  • Checked identify card and passport of clients of foreign national before checking in
  • Interacted with guest on a daily basis and collected their suggestion on improving customer service
  • Performed daily inspection of rooms and solved maintenance problems before escalation

Education:

  • High School Diploma
    Affinity High School, Akron, OH
    2011

Reference:

On request.