[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
To work as a front office clerk for “Fiesta Hotel” and provide professional and friendly customer service to customers.
Summary of Skills:
- Highly organized, professional, engaging, and hard-working individual
- Skilled in business communications and customer service
- Outstanding communication, computer, and multi-tasking skills
- Remarkable skills in making hotel room booking and calculating prices
- Ability to operate and perform computer maintenance
- Excellent telephone, interpersonal, and coordination skills
Work Experience:
Front Office Clerk
Pride Trade Center, Akron, OH
October 2013 – Present
- Greeting customers and escorting them to the respective departments
- Answering and directing incoming calls to the concerned person
- Informing potential customers on special sale and exhibition of the trade center
- Coordinating with vendors for building stalls and product display for shoppers of the trade center
- Supervising working of basic facilities such as lift, electricity, and water system
- Contacting vendors and contractor and inspecting maintenance activities
Front Office Clerk
Sky Hotel, Akron, OH
May 2012 – September 2013
- Responded to customer inquiries and completed register for check-in and check-out
- Prepared bills by collecting and compiling information from restaurant, laundry, and other departments
- Provided information on city’s visiting places to guests and arranged for transportation
- Checked identify card and passport of clients of foreign national before checking in
- Interacted with guest on a daily basis and collected their suggestion on improving customer service
- Performed daily inspection of rooms and solved maintenance problems before escalation
Education:
- High School Diploma
Affinity High School, Akron, OH
2011
Reference:
On request.