Flight Attendant Supervisor Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To obtain a flight attendant supervisor position with “Angel Airlines,” where my supervisory, coordination, and performance evaluation skills can help flight attendants in providing best services to customers.

Summary of Skills:

  • Experience of supervising 100 flight attendants

  • Strong knowledge of State and Federal Aviation Regulations

  • Thorough knowledge of duties and responsibilities of Flight Attendants

  • Strong understanding of the airline industry operations and Inflight Performance Management Policy

  • Excellent communication, coordination, and report drafting skills

  • Proficiency with MS Office suite and database software to maintain necessary information

Work Experience:


Flight Attendant Supervisor

Hawk’s Airlines, Versailles, KY

October 2014 – Present

  • Liaising between flight attendants and other cabin crew members

  • Handling crew pay, scheduling of task, briefing and debriefing of flight attendants

  • Supervising and coordinating activities of flight attendants and solving their problems

  • Tracking attendance, dictating discipline, and issuing memos for violation of duties

  • Evaluating performance of recommending flight attendants for promotion

  • Preparing reports, maintaining records and updating operations manual

Assistant Flight Attendant Supervisor

Paramount Airlines, Versailles, KY

February 2013 – September 2014

  • Supported Flight Attendant Supervisor in supervision and coordination activities

  • Attended meetings before and after each flights and discussed problems

  • Briefed flight attendants about their duties and responsibilities towards passengers

  • Handled complaints of passengers without escalation and in a peaceful manner

  • Prepared weekly and monthly reports of number of flight hours

  • Gave demonstration to flight attendants on providing services to passengers and handling complaints

Education:


  • Bachelor’s Degree in Arts

    ABC University, Hawk’s Airlines, Versailles, KY

    2011


  • Certification in Airline Ticketing and Tourism

    ABC Technical Institute, Hawk’s Airlines, Versailles, KY

    2012

Reference:


On request.