Field Application Engineer Resume

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Career Objective:

Searching for a field engineer position with an OEM to provide technical support to sales and marketing team, assist in product design and development, and build good customer relationships.

Summary of Skills:

  • Experienced in network development, and advanced technical support
  • Familiarity with networking protocols, AIX Kernel and Driver environment
  • Knowledge of C, Perl, Python, Bash, Linux, windows, Solaris internals
  • Knowledge of software network stacks and InfiniBand networking spec and protocol stack
  • Remarkable communication and presentation skills
  • Excellent technical, analytical, and time management skills
  • Willing to travel extensively and cooperate with clients

Work Experience:

Field Application Engineer
Agilent Parsons, Inc., Salisbury, MD
October 2014 – Present

  • Providing technical support to the sales and service team for company products
  • Handling customer support and on-site troubleshooting activities
  • Preparing and presenting technical material for clients’ reference
  • Managing product requirement and specifications for projects
  • Maintaining and updating knowledge of technical products and services
  • Coordinating with the quality department and implementing corrective actions
  • Contributing in the design and development of high-end networking products

Field Application Engineer
Advanced Engineering Services, Salisbury, MD
February 2013 – September 2014

  • Provided failure analysis support and customer feedback to clients
  • Introduced new electronic devices to customers and explained features and specifications
  • Performed design reviews, sample code, and debugging on several electronic products
  • Coordinated technical training sessions for customers and ensured products are used wisely
  • Determined and established appropriate procedures and processes for handling customer issues
  • Participated in the project life cycle and ongoing support for various projects
  • Collaborated with sales, marketing, and design teams and improved product sales

Education:

  • Bachelor’s Degree in Electrical Engineering
    Cyber-Tech College, Salisbury, MD
    2012

Reference:

On request.

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