Desktop Analyst Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

To get a desktop analyst position at “Prime Data,” and provide technical assistance and support for resolving minor and major problems associated with desktop and network.

Summary of Skills:

  • Experience in installing and performing maintenance on hardware and software
  • Sound familiarity with Windows and Linux operating systems
  • Excellent knowledge of workstations installation and network communications
  • Skilled in designing, managing, and resolving desktop system problems
  • Ability to troubleshoot problems with computing resources
  • Strong verbal and written communication skills with excellent ability to interact with staff

Work Experience:

Desktop Analyst
Secured Point Services, Binghamton, NY
October 2013 – Present

  • Designing, installing, and troubleshooting desktop problems
  • Planning and purchasing hardware and desktop machines for expansion program
  • Creating email accounts for staff and providing them with log-in IDs and passwords
  • Disabling email accounts of employees fired of resigned from the company
  • Updating computers with necessary software and anti-virus
  • Answering users inquiries related to software and hardware operations

Desktop Analyst
Tforce Group, Binghamton, NY
June 2012 – September 2013

  • Provided technical support for solving complex network and desktop problems
  • Analyzed and resolved problems hampering desktop PC systems and
  • Planned configuration for desktop PC systems considering type of work performed
  • Maintained and updated computers with latest anti-virus software
  • Tested, installed, and repaired desktop systems and maintained records
  • Purchased and maintained equipment and tools necessary for repair and maintenance of desktop systems

Education:

  • Bachelor’s Degree in Network Administration
    Aspire University, Binghamton, NY
    2011

Reference:

On request.