[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
To get a desktop analyst position at “Prime Data,” and provide technical assistance and support for resolving minor and major problems associated with desktop and network.
Summary of Skills:
- Experience in installing and performing maintenance on hardware and software
- Sound familiarity with Windows and Linux operating systems
- Excellent knowledge of workstations installation and network communications
- Skilled in designing, managing, and resolving desktop system problems
- Ability to troubleshoot problems with computing resources
- Strong verbal and written communication skills with excellent ability to interact with staff
Work Experience:
Desktop Analyst
Secured Point Services, Binghamton, NY
October 2013 – Present
- Designing, installing, and troubleshooting desktop problems
- Planning and purchasing hardware and desktop machines for expansion program
- Creating email accounts for staff and providing them with log-in IDs and passwords
- Disabling email accounts of employees fired of resigned from the company
- Updating computers with necessary software and anti-virus
- Answering users inquiries related to software and hardware operations
Desktop Analyst
Tforce Group, Binghamton, NY
June 2012 – September 2013
- Provided technical support for solving complex network and desktop problems
- Analyzed and resolved problems hampering desktop PC systems and
- Planned configuration for desktop PC systems considering type of work performed
- Maintained and updated computers with latest anti-virus software
- Tested, installed, and repaired desktop systems and maintained records
- Purchased and maintained equipment and tools necessary for repair and maintenance of desktop systems
Education:
- Bachelor’s Degree in Network Administration
Aspire University, Binghamton, NY
2011
Reference:
On request.