[First Name] [Last Name]
Contact Address: [street]
[Country] [City] [State/Province] [Zip Code]
Contact Number: (012)-345-6789
Email Address: [[email protected]]
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Career Objective:
Looking for a dental administrator position with “Dr. Hopkins Dental Clinic,” and support in clerical duties and accounts receivable activities.
Summary of Skills:
- Comprehensive knowledge of dental terminology, practices and procedures
- Knowledge of general bookkeeping and accounting procedures
- Excellent phone etiquette with good management skills
- In-depth knowledge of insurance and financial services
- Possess strong managerial, interpersonal and communication skills
- Knowledge of handling clerical and administrative tasks pertaining to dental service
- Ability to handle multiple tasks and manage patient care systems
- Familiar with operating systems like Word processor, Spreadsheet and the Internet
Work Experience:
Dental Administrator
Smith’s Dental Care, Williston, ND
October 2014 – Present
- Scheduling appointments and reminding patients of return dates
- Gathering information like patient histories, insurance claims and medical records before patients arrive
- Responding to phone calls, emails, and customers’ queries with focus in timely manner
- Maintaining patient histories, keeping clinical records up-to-date and settling billing information
- Preparing insurance claims and maintaining the facility by arranging cleaning and equipment repairs
- Providing information on various types of oral care service to visiting patients
Dental Administrator
Mills Dental Clinic, Williston, ND
February 2013 – September 2014
- Answered phone calls and greeted patients and visitors in a friendly manner
- Scheduled appointments and gathered insurance information
- Collected, verified, and filed patients’ health records
- Handled administrative tasks and ordering and maintaining of office supplies
- Confirmed patient appointments and sent them a reminders through emails and SMS
- Provided education to patients on oral care and taking dental care at home
Education:
- High School Diploma
St. Patrick School, Williston, ND
2012
Reference:
On request.