Customer Service Receptionist Resume

[First Name] [Last Name]

Contact Address: [street] [Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

A graduate candidate with hands-on experience in customer service, seeks a role as a customer service receptionist in a reputed organization.

Core Competencies:

  • Familiar with basic accounting principles and accounting software
  • Possess excellent telephonic, problem solving and customer service skills
  • Excellent listening, multitasking and organizational skills
  • Extensive knowledge of computer applications and different operating systems
  • Customer oriented with excellent communication skills
  • Ability to interpret information in a clear and accurate manner
  • Skilled in handling and maintaining office equipment and systems
  • Pleasing personality

Professional Work Experience:

Organization: Harrison Dynamic Inc, Texas

Duration: June 2011 till date

Designation: Customer Service Receptionist

  • Handle responsibilities of welcoming visitors by greeting them over the telephone or in person
  • Responsible for answering inquiries and directing visitors to appropriate locations or personnel
  • Perform tasks of maintaining telecommunication systems
  • Handle responsibilities of maintaining customer records by regularly updating account information
  • Identify and resolve product or service problems by clarifying customer complaints
  • Handle administrative and clerical work including faxes, couriers and filling forms
  • Maintain proper track record of incoming and outgoing calls and submit the same to the concerned person

Organization: Trans Logistic Group, Texas
Duration: August 2009 to April 2011
Designation: Customer Service Receptionist

  • Responsible for handling incoming calls and responding to queries and requests from customers
  • Handle the tasks of scheduling, organizing and maintaining appointments and meetings
  • Perform responsibilities of receiving and directing visitors to appropriate personnel and departments
  • Assist business executives in preparing business documents and memos as required
  • Handle responsibilities of receiving and distributing mails to the concerned person
  • Perform all other clerical and administrative tasks as required

Educational Summary:

Achieved Bachelor’s degree in Arts, University of Texas

Reference:

Will be pleased to furnish upon request.

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