Customer Service Clerk Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

A customer service clerk position with a retail setting dealing with all types of products where my sales and customer service experience can attract new customers as well as retain the old ones.

Key Skills:

  • Posses core knowledge in retail marketing
  • Superior problem solving and judgment skills
  • Excellent speaking, writing and listening skills
  • Ability to organize and manage data effectively
  • Excellent marketing and selling skills
  • Exceptional innovative skills

Work Experience:

Designation: Customer Service Clerk
Organization: Pristine MegaMart, New York
Duration: March 2013 – till date
Responsibilities:

  • Showcase different varieties of goods available for customers
  • Assist the consumers in their purchase and decision making process
  • Provide goods suiting consumer requirements and preferences
  • Ensure constant availability of quality goods for customers
  • Call up customers and remind them for payments of dues
  • Make certain the shopping area is clean, well lit and properly organized
  • Plan and implement methods to achieve highest consumer satisfaction

Designation: Customer Service Clerk

Organization: Aspiration Business Solutions Inc, New York
Duration: August 2011 – February 2013
Responsibilities:

  • Responsible to build up a cordial relationship with customers
  • Handle consumer complaints and grievances patiently and effectively
  • Explain the customers the benefits of the solutions and market it well
  • Provide assistance in planning and implementing business solutions plans
  • Prepare and update consumer databases from time to time
  • Maintain consistency with organization policies and regulations

Educational Qualifications:

Bachelor’s Degree in Business Communication
New York University
2011

Reference:

On request.