Customer Quality Engineer Resume

[First Name] [Last Name]

Contact Address: [street]

[Country] [City] [State/Province] [Zip Code]

Contact Number: (012)-345-6789

Email Address: [[email protected]]

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Career Objective:

Looking for a customer quality engineer position with a research and development unit where I can interact with customers and apply my skills in developing and launching new mechanical products.

Summary of Skills:

  • Experience in designing and developing vehicle engine
  • Familiarity with Six Sigma practices
  • Excellent problem solving and communication skills
  • Flexible and adaptive to any working conditions
  • Excellent planning and management skills
  • Excellent statistical and analytical skills
  • Effective communication and customer interfacing skills
  • Proficient in computers and using Internet for research

Work Experience:

Customer Quality Engineer
Bel Autoline, Inc., Reno, NV
August 2012 – Present

  • Responsible for handling complex customer issues and providing high quality service
  • Work closely with customers and understand their quality requirements
  • Develop and enforce quality assurance policies and procedures
  • Monitor manufacturing process in plant and recommend improvements
  • Participate in regular management and customer meetings and initiate quality improvement activities
  • Assist in identifying and resolving technical problems and developing quality standards
  • Identify problems and prioritize actions using professional judgment

Junior Quality Engineer
Gelome Group, Reno, NV
November 2010 – July 2012

  • Conducted investigation and resolved vehicle engine problems
  • Interfaced with customers and addressed their complaints
  • Initiated correction action in meeting customer expectations of quality
  • Handled all quality-related issues with priority and professional approach
  • Accompanied customers in plant tours and guided them about process followed
  • Analyzed specification reviews of customers and recommended changes

Education:

  • Bachelor’s Degree in Mechanical Engineering
    Reno University, Reno, NV
    2009

Reference:

On request.