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Contact Number: (012)-345-6789
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Career Objective:
To obtain a cruise consultant position with a reputed cruise company and help clients in fulfilling their dream of cruising world through my excellent planning and travel management skills.
Summary of Skills:
- Strong experience of travel industry and making itineraries plan
- Excellent verbal and written communication skills
- Outstanding customer service and problem solving skills
- Knowledge of world destinations and ability to arrange for legal paperworks for traveling
- Remarkable attention to detail, and strong sales skills
- Familiarity with all cruise line products and ship itineraries
Work Experience:
Cruise Consultant
Latitude Travel Company, La Grange, IL
November 2013 – Present
- Working with clients and getting details about their traveling needs
- Planning, arranging, and ensuring clients’ trips are perfect
- Preparing and maintaining clients’ profile and calling them for future vacation
- Delivering outstanding customer service and developing excellent rapport
- Making arrangement for visa, hotel accommodation, safaris, and outdoor adventures
- Calling clients and informing them about the next shipping schedules and making their booking
Cruise Consultant
Liberty Cruise Company, La Grange, IL
March 2012 – October 2013
- Provided expert advice to clients on tailoring their cruising needs
- Planned complete travel package for clients from boarding and alighting cruise
- Promoted cruise products and recommended on modifying pricing to woo more customers
- Optimized customer service through reviewing all the processes from booking to payment collection
- Attended in team meetings and conducted sales training for staff
- Communicated with customers and solved their problems related to travel plans
Education:
-
Bachelor’s Degree in Marketing
Golden University, La Grange, IL
2011
Reference:
On request.